[Now Closed] Ask Amazon - GET ANSWERS on Brand Registry Enrollment on August 26th
🗓️ MARK YOUR CALENDARS: Join us on August 26th, from 8am - 5pm PDT, for a live Q&A session with members of the Brand Registry Enrollment team, where we'll dive deep into your Brand Registry enrollment cases. This is a great opportunity to ask questions if you have a Brand Registry case or have general enrollment questions.
Whether you're a new or seasoned seller, this is your chance to:
- Get expert answers regarding your Brand Registry enrollment cases.
- Share your experiences and learn from fellow sellers
- Provide direct feedback to the Brand Registry team
_____________________________________________________
📚 Key Resources: We've compiled key resources on all things Brand Registry for easy access.
- The Amazon Brand Registry Application Guide(step by step guide on completing your enrollment)
- Amazon Brand Registry page for more resources
_____________________________________________________
💡 Submit questions below!
Post all your questions below! If you have an enrollment case, please respond with the case ID. Our partner team will be reviewing the questions that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.
____________________________________________________
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
[Now Closed] Ask Amazon - GET ANSWERS on Brand Registry Enrollment on August 26th
🗓️ MARK YOUR CALENDARS: Join us on August 26th, from 8am - 5pm PDT, for a live Q&A session with members of the Brand Registry Enrollment team, where we'll dive deep into your Brand Registry enrollment cases. This is a great opportunity to ask questions if you have a Brand Registry case or have general enrollment questions.
Whether you're a new or seasoned seller, this is your chance to:
- Get expert answers regarding your Brand Registry enrollment cases.
- Share your experiences and learn from fellow sellers
- Provide direct feedback to the Brand Registry team
_____________________________________________________
📚 Key Resources: We've compiled key resources on all things Brand Registry for easy access.
- The Amazon Brand Registry Application Guide(step by step guide on completing your enrollment)
- Amazon Brand Registry page for more resources
_____________________________________________________
💡 Submit questions below!
Post all your questions below! If you have an enrollment case, please respond with the case ID. Our partner team will be reviewing the questions that come in throughout the day (as well as those submitted in advance), and we’ll do our best to respond as soon as possible during the day of the event.
____________________________________________________
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
37 replies
Seller_i0O2e1hAqiXco
Does registering my Brand help improve the conversion rate in the store, and what do I need to register my Brand ?
Seller_QvHtivCkScsjH
I’m planning to enroll in Amazon Brand Registry (US) using a Benelux-registered trademark.
Can you please confirm:
1. Will I be able to use the Report a Violation tool on Amazon.com with this trademark?
2. Are there any limitations when using a Benelux trademark for enforcement on the US store?
Thanks for your help!
Seller_edQmnOnaPWu3v
Hey Brand team!
We had submitted some trademark and copyright infringement cases, that we ultimately won after multiple escalations; however, they are still showing as "rejected" in our brand registry infringement dash. Curious if this will have negative impacts on future cases (hopefully there are none); or if there is a path to align these with the final result of the cases confirming the valid infringement?
Thanks!
Seller_NUMgZy2H3GR9w
I just registered a new brand and received a message from Brand Registry Support saying they sent a “verification code” to the trademark correspondent email.
It’s been about 36 hours and I still haven’t received anything. I’ve checked spam/junk folders and confirmed the address is active.
Is there a typical delay for these emails, or could the code be resent? My case ID is 18350646751
Thank you!
Seller_tEcaBsaCQAZcV
If I want to sell a branded name, what instruction I should do first?
Seller_nvLqMUakowcSU
Our brand approval for Ard al Zaafaran Trading has been unexpectedly revoked, and several of our listings—most importantly our high-volume ASIN: B0F19G424F—have been deactivated.
We opened the following cases regarding the issue: 18325317661, 18361507911, and 18329743221, but each was rejected with the same generic message: "After looking into your application, we have determined that you are not eligible to sell these products."
We hold a valid Letter of Authorization (LOA) from the manufacturer clearly stating that we are authorized to resell their products. We've also been selling these items without any issues up until now. Despite submitting the LOA and valid invoices during our appeal, we continue to receive the same vague response with no clear guidance on what may be missing or what further steps we need to take.
This lack of clarity from Seller Support is extremely concerning, especially as we are losing significant daily revenue due to the deactivation of these listings.
We urgently need clarification on the specific reason for the rejection and what additional documentation or steps (if any) are required to reinstate our Selling application and listings.
Seller_c9mxnNl5L7EOZ
Hello Brand Registration Team,
I have a question on the correct process to submit Authorized Resellers and Authorized Distributors.
Seller_4JjjYrsXdtcJC
Hi,
Case ID 18342981171
I'd like to know what in the purchase contract was missing. This is the rejection response I got:
[we have concluded that the “[Purchase contract]” you provided was missing, incomplete or did not satisfy the requirements to confirm brand association or ownership.]
I've also tried to click on the link provided but it was showing up as an error: https://sellercentral.amazon.com/cu/case-dashboard/view-case?caseID=18342981171
Seller_H2FZXnh69WQCq
I have my brand registered with the state of California and not with the USPTO. Do I qualify for the amazon brand registry program?
