FedEx account is linked, but the discounted price is not reflected correctly for the FedEx 2Day One Rate while shipping with a FedEx one-rate envelope. For the same order, we always get charged 30% more than the discount we are eligible for with our FedEx account linked. The same issue applies to all our orders, and it prevents us from providing the best shipping experience to our customers.

We opened several cases regarding this since April 2024 but never got the issue fixed permanently. Please look into this for us!

Related case IDs:

16608835441 (Most recent)

15197024911

15171208191 (Pending Amazon Action for over 6 months)