We have several shipments from AWD to FBA that have shown discrepancies (for example, the actual quantity received is less than the quantity shipped by AWD). We first submitted cases about two months ago (early February), and We have tried resubmitting cases since then, but We still haven’t received any responses.The shipments with issues are:

• FBA18T329PZ2

• FBA18T59F2VD

• FBA18T5B80WK

• FBA18TXXX9WK

• FBA18VFYCMZS

• FBA18VW386H7

The case numbers We have submitted are:

• 17580699291

• 17549202541

• 17548921201

• 17549043921

• 17549003531

• 17545750791

• 17529141101

• 17512519311

• 17472922051

• 17326310931

• 17528666101

• 17529259381

Please help me investigate this.

Also, in the future, how should We submit discrepancy claims for shipments from AWD to FBA when there are no shipping proofs?

@Topher_Amazon

@KJ_Amazon