Shipping Performance is a disgrace
So UPS delivers my package one day early of my "Delivery Window" and now I have a violation warning on my account homepage? I now have to put my tail between my legs and "Acknowledge" that I have made a terrible mistake. AHAHAHHAHAHAH
What kind of insane 'place' has this become?
Do you think we control shipping times or something? How the hell is it up to me if UPS is a bit early or late in delivering the package? The delivery window is so small, these packages are literally coming to Amazon from across the world and they expect it to be delivered within a tiny window like that?
What an absolute disgrace.
Shipping Performance is a disgrace
So UPS delivers my package one day early of my "Delivery Window" and now I have a violation warning on my account homepage? I now have to put my tail between my legs and "Acknowledge" that I have made a terrible mistake. AHAHAHHAHAHAH
What kind of insane 'place' has this become?
Do you think we control shipping times or something? How the hell is it up to me if UPS is a bit early or late in delivering the package? The delivery window is so small, these packages are literally coming to Amazon from across the world and they expect it to be delivered within a tiny window like that?
What an absolute disgrace.
5 replies
Seller_qTJiCxRI8PpIZ
Amazon keeps laying people off which means it's mostly run by AI now. Sadly, issues like this are just going to get worse. I can't understand why you are being penalized for something being delivered early. That makes no sense.
Seller_zc50DVO3FE5fz
Absolutely insane. Getting a warning for being a day early ... and Amazon has actually managed to have the lowest on-time rating of any major carrier (UPS, FedEx, USPS). Currently have a package 5 days late from Amazon. But yeah, punish your sellers for exceeding expectations and getting there a day early, makes perfect sense ....
Seller_MiK2MfidsxlJC
My OTD is below 90%.j. But my shipping performance is perfect. They're threatening to shut me down. I can't control UPS. We ship day of the order or at worse the next business day. How the heck do they expect us to comply? I know what they really want is for us to turn over all shipping to be Amazon fulfilled. But that is not in the cards. Really frustrating.
Seller_SMFwmPbuFgNQZ
Wow, this is wild and not in a good wild kind of way
Seller_nGgoMJ7LmPE5F
they force you into shipping directly to store your product at Amazon which is another fee on top of many other fees which is why use commerce are so overwhelmed most of the time because of crap like this
