I recently submitted the required verification for my seller account, which was approved. However, I received an email stating, "Your Amazon.com Seller account has been deactivated in accordance with section 3 of Amazon's Business Solutions Agreement. Your listings have been disabled........You have a separate account Chrea+Studio which was enforced for violating one of our policies. As a result, you may no longer use the Chrea+Studio Selling account to sell on Amazon.com.".

When I log in, I see a message in a red box that says, "Your account has been deactivated. Please click 'Reactivate your Account' below to resume selling." After clicking the button, I am taken to the "Reactivate your Account" page.

I attempted to explain that I don't have multiple accounts, just multiple stores, but my response has not been accepted, and proof is being requested.

If I choose the option "I recognize the other account, and it belongs to me," and answer "No" to "Has your other account been reinstated?" I only receive an instruction stating, "If your other account is still deactivated, do not appeal on this account. Instead, work on getting your other account reinstated." However, this doesn't resolve my issue, and I can't provide the required response because the other stores has the same options.

If I select "Yes," I'm asked to submit evidence, but I am stuck here as well. What evidence can I send?

Regarding my other store accounts, I am not using them. Only my US account is active for selling. The other accounts have the same error on their dashboards, meaning none of them are reinstated. How can I provide proof in this case?

On Amazon, I received a notification: "Your account has been deactivated." I've already completed the video verification, provided all the necessary documents, and met all their requirements, but my account is still deactivated. Robot respond to my support requests, but I don't know what to do. I'm desperate. (Your account has been deactivated)

On December 25, I received an email states that my seller account is deactivated due to the following reason:

"Your Amazon seller account has been deactivated and your listings have been removed in accordance with section 3 of the Amazon Services Business Solutions Agreement. Continue to ship open orders and respond to customer inquiries to avoid further impact to your account. Funds will not be transferred to you but will be held in your account while we work with you to address this issue in accordance with our "Funds Disbursement Eligibility Policy":

https://sellercentral.amazon.com/gp/help/help.html?itemID=G9RA9LYBJ3QP27M6 "

I have uploaded my business license and electricity bill according the instruction below on the same day, and hoped to reactivated my account.

"How do I reactivate my account?

To reactivate your account, please confirm that there is a valid credit card on file and submit one of the following documents:

-- A business license if applicable

-- A utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service"

On Dec 29, I received the unfortunate news as follows:

"We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store."

The thing is that I have never engaged in any deceptive activities. I have invested thousands of dollars into setting up an Amazon seller account, only to get my account deactivated soon after my first order. I am desparate now.

Dear friends, what can I do to reactivate my account?