Why does Amazon continue to charge me for no reason and not release any available funds when my account is in order
On my payment page, there is a fee that Amazon charged me $883.11 named other, but now it has increased to $896.04? But I can't see the deduction of this fee in the transaction details. Whenever I release a portion of the available funds, it is deducted as "other" in a very short period of time. Is Amazon illegally deducting my funds? The status of my account has always been good without any mistakes, why continue to deduct my available funds but I can't see the details? Who can help me?
2 replies
Seller_kIukTwdhvntAp
"why continue to deduct my available funds but I can't see the details? "
Multiple questions --
Are you doing FBA and have inventory at their warehouses?
Is your account currently suspended or under review?
Have you looked at your Account Health to see if there are flags? NOTE -- some of the most serious issues DO NOT show up there!
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. I no longer tag anyone if there is no case #.
They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.………….…
BUT, it’s a weekend and all the MODS are off partying 😁😁 so it may be early next week before you hear back! Actually, they are short staffed (on purpose) on weekends because Amazon doesn’t think anything bad happens then!
Connor_Amazon
Hi @Seller_BSlRK2nf0OpGm
Connor from Amazon here, you can download the flat file V2 and open it in an Excel pivot table. from there you will see a detailed breakdown of every fee/transaction:
To do that go to - Reports > Payments > All Statements > Download Flat File V2
Selecting the entire sheet and creating Pivot Table is the best practice.
If that doesn't help you can reach out to seller support directly so that they can research the fees on their end.
Best,
Connor
