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Unable to list dietary supplement products
Hello Amazon,
We are facing an issue with listing the products under the dietary supplement category. All of our inventory for different products is inactivated by Amazon and when we try to request approval you guys are saying that you are not taking applications currently. Because of this my thousand-dollar inventory is at stake that makes me uncomfortable to trust the Amazon platform. I do have proof of purchase for all products but unfortunately, you guys are not giving me a chance to submit it.
A few weeks ago i received a product authenticity complaint on 1 dietary supplement product, is this the reason you guys put restrictions on this particular category? Please assist me in this regard.
Thank you
@Noor_Amazon@Manny_Amazon
8 replies
Seller_4H825V4iCTWEg
Hello
TRADEFLIX_INC
I am also a seller facing the same issue which you are saying . It is not about the product authenticity as I was seliing some SKU of well known brands since march of 2-24 and If I try to send inventory it shows error and says this product requires approval to sell athrough I was selling the sam SKU's from past few months. I called these guys but They didn't helped me out. All my money is also at stake
Seller_1zpnTCbyuQu2S
@Manny_Amazon@Noor_Amazoncan you guys please look into this as my whole business is at stake?
Seller_1zpnTCbyuQu2S
@Atlas_Amazon@Topher_Amazon Can you guys assist in this regard?
Glenn_Amazon
Hi there @Seller_1zpnTCbyuQu2S,
Amazon in some cases may not be accepting applications for a variety of factors and in general the reason why won't be able to be shared. Some common reasons we aren't accepting applications are:
- The product has regulatory or importation limitations that prevent it from being sold.
- The product has regional compatibility issues that prevent it from being sold in certain regions.
- The product has temporary selling restrictions that prevent it from being sold during certain time periods.
- The product cannot be sold in a used, collectible, or refurbished condition.
- The product has selling restrictions due to a performance issue, such as a product safety or customer complaint.
You can review the Categories and products that require approval help page for further details. If you provide your most recent Seller Support Case on this issue I can review and see what options, if any, exist but please note that the Dietary supplements category has strict requirements and I cannot guarantee you will be made eligible to sell these products. Thank you for your understanding.
-Glenn
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