Unable to Modify SFP Cut-Off Time

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Seller_t8q5yo11DUOx5

Unable to Modify SFP Cut-Off Time

I have my SFP settings as shown below, but the cut-off time for 2-day Prime shipping appears to be 1 PM local time instead of the 5 PM time that I have set. Interestingly, 1-day shipping to my 1-day Prime delivery area from the same shipping template appears to have a cut-off time of 4 PM local time.

Neither of these cut-off times reflect what I am expecting based on my carrier and day settings. I did notice that I am unable to adjust the Premium Shipping cut-off time from 2 PM.

Any help on this?

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Tags:Fulfillment, MFN, Prime, Seller fulfilled, Shipping
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KJ_Amazon

Thank you for checking in with the forums, @Seller_t8q5yo11DUOx5. I am following up on your question about setting your cut-off times for Seller Fulfilled Prime orders.

Is this still an issue for you, or were you able to contact support and find the solution? Are you blocked from configuring order cut-off times to 2:00 p.m. or later local time Monday-Friday, or are you locked at 2:00?

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