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No Featured Offer Eligibility
Hello @Roberto_Amazon, I'm having the same issue that you helped me resolve two months ago. Loss of featured offer eligibility across all FBM ASIN's with perfect health and performance with no explanation or solution as well. Will you please review my case? The example ASIN I gave says it's featured offer eligible on my manage inventory tab. Please review and recover our buy box eligibility!
Case ID: 16742201911
Thank you!
27 replies
Seller_qOF4Bsbh7m8AQ
@Roberto_Amazon please review the case as soon as you can. You were the only representative that was able to resolve this issue for us two months ago.
Thank you, Roberto!
Seller_Ha6JyVvDK6Ybs
Yup Amazon informing customers we are all horrible sellers on items they are price fixing lower.
.
AMAZONS OWN WORDING MAY YOU WANT TO BUY NOTHING AT ALL!
Seller_roNdLQpqbVoOH
These two sentences are contradictory.
Which is correct?
Seller_qOF4Bsbh7m8AQ
@Roberto_Amazon I am still having issues if you could please help me. Loss of featured offer eligibility on ALL ASINs. Please review as there is no way all 360+ of my ASINs have lost featured offer eligibility. Thank you
Case ID: 16742201911
Nano_Amazon
Hello @Seller_qOF4Bsbh7m8AQ
Thanks for reaching out to Amazon Forums. I have contacted a dedicated team in charge of reviewing feature offer eligibility issues. They will investigate your case and provide an answer as soon as possible.
I will closely monitor the case and inform you of the outcome as soon as it is resolved.
Thanks for your patience.
Nano
Seller_Kz278a2NgXj4R
Please help resolve my case. @Roberto_Amazon@Nano_Amazon
I am currently dealing with the exact same issue.
Case ID: 17322062821
https://sellercentral.amazon.com/seller-forums/discussions/t/eefe2ac5-328d-4aba-af7d-64d150f2cc24
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