Planet-friendly alternatives for returned and overstock FBA items
We recently introduced two new Fulfillment by Amazon (FBA) programs to make it easier for you to resell customer-returned or overstock inventory while also giving more products a second life.
- FBA Grade and Resell lets you offer customer-returned items for sale as used items on Amazon. The program is now available in the UK and will be available in the US by the end of the year. We’ll offer the program in Germany, France, Italy, and Spain by early 2022.
- FBA Liquidations lets you recover value on customer-returned and overstock inventory by liquidating eligible items through Amazon’s liquidation partners. The program is now available in the US, the UK, Germany, France, Italy, and Spain.
These programs are part of our commitment to sellers like you, and to the planet. They provide an alternative to having inventory returned to you, while also helping to reduce product waste.
“Customer returns are a fact of life for all retailers, and what to do with those products is an industry-wide challenge,” said Libby Johnson McKee, director of Amazon WW Returns, ReCommerce and Sustainability. “These new programs are examples of the steps we’re taking to ensure that products sold on Amazon go to good use and don’t become waste. Along with existing programs like FBA Donations, we hope these help build a circular economy, maximize reuse, and reduce our impact on the planet.
“We’re excited that these programs will also help you to reduce costs and grow your businesses—it’s a win for our partners, customers, and communities.”
Donating unsold inventory
FBA Donations, which started in the US and the UK in 2019 and in France in 2020, is an easy, automatic way to donate returned or overstock inventory. Since we introduced the program, more than 67 million items, such as household and school supplies, have been donated to recipients through our charity partners, including Good360, Age UK, and Secours populaire français.
For more information, go to FBA Donations program.
Planet-friendly alternatives for returned and overstock FBA items
We recently introduced two new Fulfillment by Amazon (FBA) programs to make it easier for you to resell customer-returned or overstock inventory while also giving more products a second life.
- FBA Grade and Resell lets you offer customer-returned items for sale as used items on Amazon. The program is now available in the UK and will be available in the US by the end of the year. We’ll offer the program in Germany, France, Italy, and Spain by early 2022.
- FBA Liquidations lets you recover value on customer-returned and overstock inventory by liquidating eligible items through Amazon’s liquidation partners. The program is now available in the US, the UK, Germany, France, Italy, and Spain.
These programs are part of our commitment to sellers like you, and to the planet. They provide an alternative to having inventory returned to you, while also helping to reduce product waste.
“Customer returns are a fact of life for all retailers, and what to do with those products is an industry-wide challenge,” said Libby Johnson McKee, director of Amazon WW Returns, ReCommerce and Sustainability. “These new programs are examples of the steps we’re taking to ensure that products sold on Amazon go to good use and don’t become waste. Along with existing programs like FBA Donations, we hope these help build a circular economy, maximize reuse, and reduce our impact on the planet.
“We’re excited that these programs will also help you to reduce costs and grow your businesses—it’s a win for our partners, customers, and communities.”
Donating unsold inventory
FBA Donations, which started in the US and the UK in 2019 and in France in 2020, is an easy, automatic way to donate returned or overstock inventory. Since we introduced the program, more than 67 million items, such as household and school supplies, have been donated to recipients through our charity partners, including Good360, Age UK, and Secours populaire français.
For more information, go to FBA Donations program.
39 replies
Seller_RxTyqBmpWLFi1
Are you donating to Amazon’s Warehouse Sale?
Seller_eKF1L3i4LxO1i
An Amazon returns specialist completes a 20-point inspection using a questionnaire tailored to the category of the product. An Amazon returns specialist completes a 20-point inspection using a questionnaire tailored to the category of the product.
Is this the same inspection process they use to determine whether returned FBA items are sellable or unsellable?
Why not include the option to have all FBA returns marked unsellable as a part of this program?
Seller_i82wV4v2ctjvG
Amazon is committed to the planet. Does the planet have an option to reject this commitment?
Seller_4iKglXa3AdHk2
If Amazon made customers be responsible for THEIR ordering habits there would not be so many returns. Currently the attitude is “order what you want as you can always return it with free return shipping”.
The majority of our return reason codes customers use is “changed my mind”. How about thinking before you buy?
It makes no sense to pretend to be a “green” company when you promote no responsibility among the shoppers.
Seller_6sbP2UMK9rv90
Utter garbage!
How about discourging customers from making so many frivolous returns in the first place?
And while you’re at it how about telling customers that whenever possible they must return products in the condition they received them and with their original packaging. I have a product which can easily be resealed in the original packaging, but very often buyers return the product WITHOUT packaging and it cannot be resold. I’m gettig sick of ‘customer damaged’ items for this reason. Imagine going to a B&M store and trying to return a ‘change of mind’ product in that condition?
In addition Amazon often reject PERFECTLY good returns simply because the customer ‘claims’ it was defective.
What you really mean is…
We’re excited that we’ve found yet another way to make money from you while at the same time paying lip service to ‘protecting the planet’, and then making it look like we’re doing you all a favour.
Please…
Seller_Ha6JyVvDK6Ybs
Seems you are always transferring my FBA inventory around from warehouse to warehouse how Green is that?
Seller_DRbTxSAJko5UB
My observations of the return process are that every time someone takes their return to Whole Foods, Kohls, or the like, each item is placed into an individual plastic bag… this is in addition to all the overpackaging that occurs when the items are shipped to the customer. How about some biodegradable plastic or paper bags? The amount of pertroleum-based, non-biodegradable plastic that Amazon contributes to our landfills on a daily basis is nauseating.
Seller_z1JDNz6de1lqc
Maybe we all need to go back to shop in person locally think how much more that would save the planet oh wait its all about greed and money screw the planet we just pretend like we care. Fire up them coal plants in china i need more plastic to sell on Amazon! Maybe start charging customers when they destroy items eventually there would be less loss because they just might starting thinking about their actions not anything goes on amazon returns. I have heard from many people all over that when something breaks you just buy the same item prime and swap it out like free lifetime replacements super green eh.
