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My product incorrectly marked as Pesticides and Pesticide Devices
My product B08YYTQMV1 is in stranded inventory with the stranded reason: Qualification required (pesticides and pesticide devices). First of all, it is not a pesticide or pesticide device. I have checked the Pest Control Products and Pesticides policies and completed training about this to ensure that I do not use any claims related to pesticides, and I am sure I didn’t use any. Secondly, when I try to press the Fix Listing Issue button, I see that I have to request approval to sell it, but then I see the message: Your account does not qualify.I have contacted Account Health Support—they stated that there are no restrictions and advised me to contact Seller Support. Then, Seller Support told me a different reason why my product is stranded and advised me on what to do. I have made the changes they asked me to make, but nothing has changed.I received information that there are no restrictions and the listing is active on Amazon. However, when I show them pictures proving that it is not active, they send a standard response with no new information, stating that the listing can't be reinstated.
Could someone assist me with this issue?
8 replies
Seller_rI7BZIczK8iAC
Go on top to "Discussions", write "pesticide" in the search bar and read some of the hundreds of identic threads.
Yes it's your wording. antibacterial? antimicrobial? mold?
BUT- it seems that it is no longer a pesticide issue:
You simply are not allowed to sell this product on Amazon. You have to remove your stranded inventory and try to sell elsewhere.
Go on top to "Discussions", write "your account does not qualify" in the search bar and read some of the hundreds of identic threads.
Seller_rI7BZIczK8iAC
DO NOT CREATE DUPLICATE THREADS IN THE FORUM.
A mod did inform you, that your listing IS alive an buyable:
You are talking about
Also the link in the mod's answer is talking about the SAME ASIN. BUT if we click that link, another ASIN URL is opening, also in the product description another ASIN is mentionned:
How does this happen and how to correct it? I don't know. If this is a child you have to check your variations.
Manny_Amazon
Hello @Seller_IOnfZZnsp0SBH
I believe you created a duplicate discussion after you posted the first thread HERE regarding the same topic.
Please only create one thread per question as it can create confusion and duplicate work for the Support Staff. Additionally, creating multiple threads on the same topic could be seen as spam on the forums and go against forums guidelines.
I will be closing out this thread in order to avoid duplicative work. Any additional updates will be provided on the original post HERE.
Regards,
- Manny
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