Amazon Buy Shipping down?
Hey all, we have all of a sudden started seeing Amazon's Buy-Shipping show as no labels available on all of our orders.
When we go to buy a label it has this error message
"Based on your inputs or preferences, there are no shipping services currently eligible for your order. Check that your weight, dimensions, ship date, and carrier preferences are accurate.
To see why shipping services were ineligible, please click on the link below"
Then when I go through the grayed out options, beside them it says
"Internal Error From UTDI: Caught"
Anyone else experiencing this? Or heard anything from seller support?
Amazon Buy Shipping down?
Hey all, we have all of a sudden started seeing Amazon's Buy-Shipping show as no labels available on all of our orders.
When we go to buy a label it has this error message
"Based on your inputs or preferences, there are no shipping services currently eligible for your order. Check that your weight, dimensions, ship date, and carrier preferences are accurate.
To see why shipping services were ineligible, please click on the link below"
Then when I go through the grayed out options, beside them it says
"Internal Error From UTDI: Caught"
Anyone else experiencing this? Or heard anything from seller support?
15 replies
Seller_tFC9G4DCOKhIO
Same here. I am trying to do bulk shipping and gettign no options.
Seller_ukAq5rd7Nh7f1
We're having the same problem. This needs immediate attention!
Seller_OQTPwvIVqfKpB
Hey all it does appear to be fixed. Seller support told me errors like that are temporary and common (but I've never seen it)
Fingers Crossed
Seller_Sram36TnVt73c
I had this happen a few days ago, but when I refreshed and tried again, the error cleared.
They must be adding more complicated nonsense to the shipping requirements/interface, etc.
KJ_Amazon
Hello @Seller_OQTPwvIVqfKpB and other sellers in this thread:
Thanks for that heads-up.
Please check back if this is still continuing for anybody.
Hey all it does appear to be fixed. Seller support told me errors like that are temporary and common (but I've never seen it)
Seller_ResBFKGA0inE8
Happened to me last week, I didn't have the time to wait around until they fixed it. i had to get my shipping outside of Buy Shipping. I'm sure that decision will bite me in the butt!
