Dear Amazon Seller Performance Team,

I hope this message finds you well. I am writing to express my deep concern regarding the ongoing issue with my FBM listings, where I have been marked as ineligible for the Buy Box, despite maintaining excellent account health and strong performance metrics. My account health is in good standing, with consistent performance across all metrics. I have ample stock available to fulfill orders promptly, ensuring a positive experience for my customers.

Issue:

Despite my efforts to maintain high standards, all my FBM listings are currently marked as Buy Box ineligible. This has severely impacted my ability to compete effectively and provide services to my customers. I have reached out to Amazon support multiple times and even sought advice on forums, but the issue remains unresolved.

Urgent Request:

I kindly request that you review my account and restore Buy Box eligibility for my FBM listings. This situation has become increasingly stressful, as it directly affects my ability to serve my customers and maintain my business operations on Amazon. I am committed to continuing my strong performance on Amazon and would greatly appreciate your prompt assistance in resolving this matter. Restoring my Buy Box eligibility is crucial for me to continue providing excellent service to my customers

@Rose_Amazon

@Nano_Amazon

@Atlas_Amazon

@Charly_Amazon