Listing ASIN Hijack/Tampering by Another Seller under our Brand Name

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Seller_rVuQq0Nw3um3N

Listing ASIN Hijack/Tampering by Another Seller under our Brand Name

My brand name appears to have been misused by another seller on a product listing (ASIN Tampering).

Here's the situation:

  • We use watermarked images with our brand logo on all our product listings.
  • We recently discovered another seller using our brand name without authorization on their listing.

This unauthorized use is concerning for a few reasons:

  • Customer Confusion: It can mislead customers into believing they're purchasing a genuine product from us.
  • Brand Reputation: Unauthorized use can damage the trust we've built with our customers.
  • Intellectual Property Infringement: It's a violation of Amazon's policies.

I've already reported this issue to Seller Support, and Amazon said, "We are unable to take action on any of your requests at this time because no violation was found based on the information provided."

Has anyone else faced similar issues with brand name misuse on Amazon?

I'm specifically looking for advice on how to escalate this issue or any insights on similar cases that have been successfully resolved. Your input would be greatly appreciated.

If you're a member of the Amazon seller support team, I would greatly appreciate your guidance on how to tackle this issue effectively.

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5 replies
Tags:Listing hijack
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5 replies
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Seller_jegynXzk2OuLO

Hi ,

This was also happened with me before a year.

Please contact brand registry support team. They will resolve this problem .

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Seller_ZD7Nd9XSKhlVj

If your brand is registered under the brand registry then you have to remove them Via Report a Violation tool.

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Seller_2Y2KrUJDDgr8R

immediately apply for brand transparency lable

it will cost you appx 1 rs. but no one can use your listing

if anyone going to sell automatically that seller account suspended

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Seller_gtlWAj33bHDkK

You need to file Complaint through brand registry. [Moderator Edit: removed solicitation]


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