fairly new seller here. having some trouble ungating for a brand.

The first invoice i submitted i realized was not a final invoice, therefore it was denied. i reapplied with the correct invoice and now im getting immediately denied. iv applied multiple times hoping it will actually get reviewed with no luck.

is there anyway too have this actually reviewed? i know ungating is sort of an automated process . i would really like to sell this brand.

any help would be greatly appreciated. thanks

Hi

I have submitted an application to get approved to sell a specific brand i keep getting an automated response saying since you submitted the same document is been denied. I have provided a new one but i keep getting the same auto reply. It doesn't seem like anyone is actually reviewing the file. case ID: 17515969011

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Hey everyone,

I’ve been trying to get ungated for Dove and keep getting denied, even though I’ve submitted an invoice from Target which from my understanding is an accepted distributor. Every time I apply, I receive the same automated rejection stating that my document is "unacceptable," but I can’t get a clear answer on what’s wrong with it even when I respond to the rejection letter.

I've contacted Seller Support multiple times, but they keep telling me to reapply without giving specific feedback on what needs to be fixed. I’ve also included real-world product images with my invoices to strengthen my case, but I still get denied.

Has anyone successfully gotten ungated for Dove recently? If so, what worked for you? Any advice on how to get an actual human review instead of these automated responses?

I'd greatly appreciate any help in the matter, thanks in advance!