Get over $50K in potential incentives when you start selling with Amazon. Learn how
Get over $50K in potential incentives when you start selling with Amazon. Learn how
    Seller Forums
    ForumsHomeDiscussionsGroups
    ForumsHomeDiscussionsGroups
    user profile
    Seller_7EzFWOQ8rXmpE

    ATALUA is still Hijacking Brands, Anyone else experiencing the same?

    ATALUA is posing as a brand and not simply as a store on the Amazon marketplace. They have done some sort of backdoor hijacking where we (TakeOFF™ Adhesive Remover) can no longer modify our product listing page because we have lost the permission to do so. Please help me understanding how a company in no way associated with our company can pose as the brand of record for ASIN B0B6WW9CFY

    Let me know because I am more than curious how this happened. Ty Team TakeOFF™

    1.2K views
    39 replies
    Manage Your Brand
    Tags:Brand Registry, Brand Stores, Storefront
    230
    Reply
    user profile
    Seller_7EzFWOQ8rXmpE

    ATALUA is still Hijacking Brands, Anyone else experiencing the same?

    ATALUA is posing as a brand and not simply as a store on the Amazon marketplace. They have done some sort of backdoor hijacking where we (TakeOFF™ Adhesive Remover) can no longer modify our product listing page because we have lost the permission to do so. Please help me understanding how a company in no way associated with our company can pose as the brand of record for ASIN B0B6WW9CFY

    Let me know because I am more than curious how this happened. Ty Team TakeOFF™

    Manage Your Brand
    Tags:Brand Registry, Brand Stores, Storefront
    230
    1.2K views
    39 replies
    Reply
    39 replies
    user profile
    Sandy_Amazon
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Hi @Seller_7EzFWOQ8rXmpE

    My name is Sandy from the Community manager team. If you have not done this already, would you please submit a case to seller support to investigate this issue.

    If you have done this already, please reply with the case ID so I can investigate the details. Thank you!

    Sandy

    21
    user profile
    Sandy_Amazon
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Hi @Seller_7EzFWOQ8rXmpE

    I looked into your case ID 15836175971 but was unable to find information, I however looked into case ID 15828210251 and found more information around the ASIN and conversations between support.

    I have escalated your case to a listings team to review. Please allow up to 10 business days (weekends not included) for them to respond.

    Once I have updates I will notify you here. Thank you.

    Sandy

    31
    user profile
    Seller_NaffGpwcLYP2C
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Place order of the item , once received and you see that is not the original item, file return and reason " inaccurate website description ", then write " counterfeit " , that's all. That should do, bots will remove listing from Amazon.

    90
    user profile
    Seller_JVKegWzhPKmr3
    In reply to: Seller_7EzFWOQ8rXmpE's post

    very common practice from chinese or other sellers happen to us and amazon dont care, they just come and take your best rank listings!

    50
    user profile
    Seller_7EzFWOQ8rXmpE

    ATALUA is still Hijacking Brands, Anyone else experiencing the same?

    ATALUA is posing as a brand and not simply as a store on the Amazon marketplace. They have done some sort of backdoor hijacking where we (TakeOFF™ Adhesive Remover) can no longer modify our product listing page because we have lost the permission to do so. Please help me understanding how a company in no way associated with our company can pose as the brand of record for ASIN B0B6WW9CFY

    Let me know because I am more than curious how this happened. Ty Team TakeOFF™

    1.2K views
    39 replies
    Manage Your Brand
    Tags:Brand Registry, Brand Stores, Storefront
    230
    Reply
    user profile
    Seller_7EzFWOQ8rXmpE

    ATALUA is still Hijacking Brands, Anyone else experiencing the same?

    ATALUA is posing as a brand and not simply as a store on the Amazon marketplace. They have done some sort of backdoor hijacking where we (TakeOFF™ Adhesive Remover) can no longer modify our product listing page because we have lost the permission to do so. Please help me understanding how a company in no way associated with our company can pose as the brand of record for ASIN B0B6WW9CFY

    Let me know because I am more than curious how this happened. Ty Team TakeOFF™

    Manage Your Brand
    Tags:Brand Registry, Brand Stores, Storefront
    230
    1.2K views
    39 replies
    Reply
    user profile

    ATALUA is still Hijacking Brands, Anyone else experiencing the same?

    by Seller_7EzFWOQ8rXmpE

    ATALUA is posing as a brand and not simply as a store on the Amazon marketplace. They have done some sort of backdoor hijacking where we (TakeOFF™ Adhesive Remover) can no longer modify our product listing page because we have lost the permission to do so. Please help me understanding how a company in no way associated with our company can pose as the brand of record for ASIN B0B6WW9CFY

    Let me know because I am more than curious how this happened. Ty Team TakeOFF™

    Manage Your Brand
    Tags:Brand Registry, Brand Stores, Storefront
    230
    1.2K views
    39 replies
    Reply
    39 replies
    39 replies
    Quick filters
    Sort by
    user profile
    Sandy_Amazon
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Hi @Seller_7EzFWOQ8rXmpE

    My name is Sandy from the Community manager team. If you have not done this already, would you please submit a case to seller support to investigate this issue.

    If you have done this already, please reply with the case ID so I can investigate the details. Thank you!

    Sandy

    21
    user profile
    Sandy_Amazon
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Hi @Seller_7EzFWOQ8rXmpE

    I looked into your case ID 15836175971 but was unable to find information, I however looked into case ID 15828210251 and found more information around the ASIN and conversations between support.

    I have escalated your case to a listings team to review. Please allow up to 10 business days (weekends not included) for them to respond.

    Once I have updates I will notify you here. Thank you.

    Sandy

    31
    user profile
    Seller_NaffGpwcLYP2C
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Place order of the item , once received and you see that is not the original item, file return and reason " inaccurate website description ", then write " counterfeit " , that's all. That should do, bots will remove listing from Amazon.

    90
    user profile
    Seller_JVKegWzhPKmr3
    In reply to: Seller_7EzFWOQ8rXmpE's post

    very common practice from chinese or other sellers happen to us and amazon dont care, they just come and take your best rank listings!

    50
    user profile
    Sandy_Amazon
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Hi @Seller_7EzFWOQ8rXmpE

    My name is Sandy from the Community manager team. If you have not done this already, would you please submit a case to seller support to investigate this issue.

    If you have done this already, please reply with the case ID so I can investigate the details. Thank you!

    Sandy

    21
    user profile
    Sandy_Amazon
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Hi @Seller_7EzFWOQ8rXmpE

    My name is Sandy from the Community manager team. If you have not done this already, would you please submit a case to seller support to investigate this issue.

    If you have done this already, please reply with the case ID so I can investigate the details. Thank you!

    Sandy

    21
    Reply
    user profile
    Sandy_Amazon
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Hi @Seller_7EzFWOQ8rXmpE

    I looked into your case ID 15836175971 but was unable to find information, I however looked into case ID 15828210251 and found more information around the ASIN and conversations between support.

    I have escalated your case to a listings team to review. Please allow up to 10 business days (weekends not included) for them to respond.

    Once I have updates I will notify you here. Thank you.

    Sandy

    31
    user profile
    Sandy_Amazon
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Hi @Seller_7EzFWOQ8rXmpE

    I looked into your case ID 15836175971 but was unable to find information, I however looked into case ID 15828210251 and found more information around the ASIN and conversations between support.

    I have escalated your case to a listings team to review. Please allow up to 10 business days (weekends not included) for them to respond.

    Once I have updates I will notify you here. Thank you.

    Sandy

    31
    Reply
    user profile
    Seller_NaffGpwcLYP2C
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Place order of the item , once received and you see that is not the original item, file return and reason " inaccurate website description ", then write " counterfeit " , that's all. That should do, bots will remove listing from Amazon.

    90
    user profile
    Seller_NaffGpwcLYP2C
    In reply to: Seller_7EzFWOQ8rXmpE's post

    Place order of the item , once received and you see that is not the original item, file return and reason " inaccurate website description ", then write " counterfeit " , that's all. That should do, bots will remove listing from Amazon.

    90
    Reply
    user profile
    Seller_JVKegWzhPKmr3
    In reply to: Seller_7EzFWOQ8rXmpE's post

    very common practice from chinese or other sellers happen to us and amazon dont care, they just come and take your best rank listings!

    50
    user profile
    Seller_JVKegWzhPKmr3
    In reply to: Seller_7EzFWOQ8rXmpE's post

    very common practice from chinese or other sellers happen to us and amazon dont care, they just come and take your best rank listings!

    50
    Reply