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Account is At Risk of Deactivation "Inform Consumers Act"
Hello, @Atlas_Amazon @Emet_Amazon
I'm seeking your advice on this warning message "Account is at risk of deactivation" and the reason is Inform Consumers Act / Tax Verifications which were already submitted more than a week ago as we usually do each year.
I've reached out to the Account Health Specialist and they said that I don't have to worry just wait and the team are working on the verifications but times passes and I still have this warning message although I have all the official and supporting documents submitted.
Anyone faced a similar issue and know its solution, please advice.
Thank you in advance !
7 replies
Roxy_Amazon
Hello @Seller_XGTvoT9EnTweS,
Thank you for sharing your experience with the tax verification issue.
I understand your frustration with the "in progress" account status.
I can confirm this is a known issue. Our teams are actively working on a comprehensive fix, and I've informed your specific case to them.
We'll keep you updated through this thread on any progress and we ask you to continue to use this thread for any updates, questions or concerns. We value your business and appreciate your patience while we work to resolve this.
Thank you for being part of our seller community.
Best regards,
-Roxy
Seller_cGAufx0r6hMP4
has it been fixed yet? It's been almost 5 business days for me too, and the warning is still there.
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