Hello. I have signed with Amazon 2 months ago, clearly said opened an account. After opening and submitting a selfie video, documents og my company I've got an email that everything is going to be verificated. (may take few days). After a week I've got an email saying that my account is related with another account. Of course I have called trying to get more information. Amazon asked for an affidavit also, were I have to declare informations about my account and only one. Shortly, since 2 months this account after sing up is deactivated because of some errors and because of I do n ot know which relation with other account, that (account health team said is closed) is related. I have send so far affidavit signed by my and my lawyer, passport, video, documents from bank and so on. Since 2 months, I have called and some specialist said "we have send this problem forward to another specialist team to review it one more time", no answer, other specialist team said " please send documentation that proofs you are not related with the other account"... I have asked, what kind of documents should I send to you? how does documents looks like? From where should I get these documents if I am not related whit any account?? this is absurd, As I understand the process and that sometimes may be problems, but to ask me for documents that does not exist, I do not know from where to take them is another story. Please, if there is someone from the account team, please take a look into my account and let me know what else can I do to activate an account that was never active since I signed up. I did everything they asked, regarding documents, but something like "documents that show you are not related with other account". no idea what that is. Thank you for support. Been desperate as this relation or what ever they call it has nothing to do with me, I do not know the owner of that account, as I said never orderer something from Amazon, never had an account. All I get is support from "call me now" where they can not provide nothing as they do not have power to change something, same answer " sir, please provide documents, sir you have to resubmit" things I did 20 times in these 2 months.