we are registered as "I want to offer Free Returns for none of my items"

however some of our items are still listed by Amazon as Free Returns.

we understand clothing items can be exempt for free returns, but our items are not clothing.

we spent 3 hours chatting with Seller Support and they provided zero assistance.

here is an example B00VVZBPH0 of item Amazon lists as Free Returns which should not be.

can a mod please advise how do we get our Free Returns removed from a listing where it is listed by Amazon in error?

thankyou