I am a new seller i got 15 order. from 15 i got 2 returned with fake item or empty box

first order :

customer returned he mentioned i sended unidentified item once i got back i was shocked some useless metal part in box i don't think customer stole the item he order 3 product only one got returned i doubt amazon delivery guy did something

order 2 :

product returned due to customer unable to return once i got my product missing only box there clearly we can understand product is missing amazon side only not in customer side

i claimed for safe t claim i got little bit of money

reason for posting this amazon need to do something about this so seller can sell product without any worry

Dear sir/Madam, here i want to inform you case no caseID=10210129632,oreder id 405-8740112-0269127 Return request date 17-09-2024 by customer. reason of return customer mentioned is different from what was ordered ordered product name is Microfiber Striped Soft Anti slip Runner for bedroom,Living Room, Study Room,Kids Room ( Multicolour , 55x22 Inches )here i want to say sir we shipped product according to customer order product quality,product name,variety is same as customer order & choice. you can also verify our product there is not any different product shipped by us, but why customer said different product pls veriy this thing.here also we want to say that pls do not Deduct return charges from my account.hope you will do as same

Kindly Resolve this issue Asap.

Thanks & Regards

AN BROTHERS

[Moderator Edit: Personal Datat]

team, this is a worrying trend. customers raise a return request for a non-returnable product, i mark the request as complete and deny the return request.

they raise it again and amazon allows them to return the product. what kind of business is this? can someone from amazon shed some light on this?