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Does Amazon have any time obligation to get your products in 2 day prime shipping?
Is there an expectation in writing from Amazon that provides some kind of guideline from once inventory is received at an Amazon warehouse to be distributed to achieve 2 day prime shipping? I have spoken to several people in customer service who have given me a 22 day or longer window. When I ask about something in writing, no one can provide an answer. I have not read anything on this and have learned the hard way about this very lengthy process. I did not expect instant 2 day prime but with the level of distribution Amazon has, I expected to be up and running much sooner. Basically, I feel like Amazon has no obligation to complete this process in a timely manner nor to communicate any expectations that a business can rely on. I shipped both products on the same day and one product has been available for prime shipping for a couple weeks while my other product, as of this weekend, is showing out of stock, unlisted, while 50 units are and have been in reserved status. I shipped both products on January 17th, 2025. Due to this delay, I would be throwing money away on sponsored ads despite Amazon's recommendations. I don't buy anything that takes 2 weeks to get to me so why would anyone else, especially when anything longer than 2 days from Amazon seems like an eternity? The future issue is, how much inventory is it going to take on hand to cover for these long delays each time Amazon receives inventory and has to go through this extremely variable and immeasureable distribution process.
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Seller_CW0P5hgbsiqWX
Everything you state is true, but you have to remember that it was you signed up to use FBA. When a seller ventures into FBA, they ae paying Amazon to sort all of that out for you, so you can sit back and watch the profits roll in. Everything is done of Amazon time, not the sellers.
OP: "The future issue is, how much inventory is it going to take on hand to cover for these long delays each time Amazon receives inventory and has to go through this extremely variable and immeasurable distribution process."
FBA sellers avoid this issue by first selling FBM for at least a month. that way you know the salability of the product and if there is enough profit in the item to pay all the fees Amazon will assess and still hve your desired profit remaining foe yourself. Then if deciding to use FBA, hold back another months worth of product to keep selling while the shipment is in transit and sorted out by Amazon. That way you are well off to a good start.
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