Incorrect Carrier Audited Dimensions Fed Ex UPS USPS Over Charged

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Seller_cvtGSiSp8LY0j

Incorrect Carrier Audited Dimensions Fed Ex UPS USPS Over Charged

I have a bunch of wrong carrier adjustments from fed ex, ups and usps...seems like randomly they will put dimensions or weights that are way off and during the year I have been billed an extra $900 in shipping costs...most of that being from fed ex issues...i contact amazon and they say to contact fed ex and then fed ex says i need an account number which i dont have, and then i saw some stuff in the forums about how it has to be done through amazon..isnt there some way to dispute this through amazon? Hopefully an amazon mod can help?

Just looked up 2023 as well and there was $700 total there...crazy how they dont even send you any email when they adjust the charge...should definitely be mentioned or when the package is audited so we can come back and say "hey that's not right"

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11 replies
Tags:FedEx, Fulfillment, Seller fulfilled, Shipping, Shipping costs
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Seller_z3XfkorVSmnEY

Here's a link to a forum thread about UPS $$ Adjustments

https://sellercentral.amazon.com/seller-forums/discussions/t/958b74f4-4e83-4c7c-b224-c0e50737c335?ref=forums_sc_homepage_958b74f4-4e83-4c7c-b224-c0e50737c335&communicationDeliveryId=6bda0941-af8c-4a53-83d8-87b3b8eefff6

Haven't seen official documentation about how to deal with other carriers. When you find that out, please return and share that information for all sellers.

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Seller_aWrza8YvWVgM1

We have been getting hit with UPS audited dimensions to the same dimensions that we entered but now with a much higher rate.

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KJ_Amazon

Fedex Express Saver One Rate adjustment issue

Hello @Seller_cvtGSiSp8LY0j. I followed up with you in your other thread, linked above. Please check that thread for information about Carrier shipping correction charges.

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