"Threatened" by a chinese seller for reporting trademark violation
We’ve been selling on Amazon since 2013. We have a few brands on the platform and actually manufacture the products we sell here in the USA.
We have seen the markets we serve get very competitive with the influx of chinese sellers. For the most part we coexist pretty well though they seem to pull all kind of tricks to manipulate the platform
Had a new chinese competitor pop up using our trademark inappropriately. We dinged them for it, Amazon agreed and suspended the listing.
Received this email from them this morning (I edited some content to remove identifying information)
Dear ************，
We were warned by Amazon of infringing your trademark, we are sorry about it and we had delete the keywords of your trademark and please consider to retract the claim from Amazon(Complaint ID: **************).
We recommend that we should do Amazon business peaceably and don’t mess it up.
We had several trademark on Amazon for same type product, we have the lowcost material and cheap manpower, if there are any other improper competetive behavior, we may try to manipulate the market price.
Best Regards,
Normally we will retract a claim as most infringers fix their listing and life goes on. But this email has really irritated me.
Would there be any benefit to reporting this to Amazon? Or should I just ignore it.
"Threatened" by a chinese seller for reporting trademark violation
We’ve been selling on Amazon since 2013. We have a few brands on the platform and actually manufacture the products we sell here in the USA.
We have seen the markets we serve get very competitive with the influx of chinese sellers. For the most part we coexist pretty well though they seem to pull all kind of tricks to manipulate the platform
Had a new chinese competitor pop up using our trademark inappropriately. We dinged them for it, Amazon agreed and suspended the listing.
Received this email from them this morning (I edited some content to remove identifying information)
Dear ************，
We were warned by Amazon of infringing your trademark, we are sorry about it and we had delete the keywords of your trademark and please consider to retract the claim from Amazon(Complaint ID: **************).
We recommend that we should do Amazon business peaceably and don’t mess it up.
We had several trademark on Amazon for same type product, we have the lowcost material and cheap manpower, if there are any other improper competetive behavior, we may try to manipulate the market price.
Best Regards,
Normally we will retract a claim as most infringers fix their listing and life goes on. But this email has really irritated me.
Would there be any benefit to reporting this to Amazon? Or should I just ignore it.
15 replies
Seller_Xpktjspu2oF5C
You actually don’t coexist very well, that is a only your perception.
What ever you do DO NOT, I SAY AGAIN, DO NOT RETRACT your IP claim.
Yes report that to amazon in a concise and fact only manner.
Seller_UWUiBvmRG1TYb
Another issue with complying is that you could be considered complicit in price fixing. A competitor has contacted you saying that they could lower their price, but they would rather “do business peaceably”.
It’s a bit of a stretch, but price fixing is a big enough deal that you don’t want to be anywhere near something like that.
Seller_BwCRZStszCnCv
I don’t necessarily read the seller’s message as a threat. Due to his lack of facility with the language, he may only be trying to say that he intends to compete by raising or lowering his price, rather than by using unsavory tactics. Just can’t tell.
Seller_oewHJOFDM7eyN
Whether it is read as a threat or not the issue is still the other seller should not be on the listing as it is different manufacturing of a product that is Trademarked. If the OP does not protect the Trademark no one else will. Report the message.
Seller_K35KwVA2OrJWC
That is not too bad, I was threatened black mail of my products as well as maipulation of my products, and that they would detsroy my business out of spite lol. Luckily for me, I was able to prove the authenticity and it was resolved on my end. Flaming dragon was not as pleased.
Seller_6we6JlLz0iF2P
@mark4 - I dont get exactly what they did?
based on the Chinese sellers response…did they use your brand name in their product keywords for a similar product??
Seller_PGxrPFLrEQjKz
Oh Please!! Who are they kidding. DO NOT RETRACT. They don’t care about you and it was not a mistake. They knew exactly what they were doing. Take the gloves off, double down and hit hard. You absolutely must report this subtle inappropriate innuendo to Amazon.
Seller_oewHJOFDM7eyN
Look up Velcro and see how they protect a trademark, hammer the nail If you do not involve an IP attorney you will become Kleenex or Xerox. Generic terms.
