Amazon shut down my plumbing product listing due to it would not find my model number and brand name on the California energy commission CEC. I cannot get any response from the CEC and have quite a bit of inventory I’ll loose. Any directions from someone that has experienced this.

Hi @Seller_QYS7Alex1XIw4

We received a message stating that our product does not comply with California Energy Commission (CEC) and, thus, cannot be sold in the state of California.

Our product is a filter that can be attached to faucets and it does not have any power or require a power cord/batteries.

It is not an electric/electronic appliance.

Despite this, we keep receiving the same response asking us to enter the "model name". And then we keep receiving the same response that Amazon cannot find our model name in the CEC.

What proof do we need to have to prove that this item is not required to be registered with the CEC?

here's my post: https://sellercentral.amazon.com/seller-forums/discussions/t/81280ce9-2a64-442e-92eb-d013dace2f03?postId=81280ce9-2a64-442e-92eb-d013dace2f03

For reference, our case ID is 15974038211

We received a message stating that our product does not comply with California state regulations. Our product is not listed on the CEC product list. It does not have any power code or batteries. We have also confirmed with laboratories that conduct CEC testing, and they stated that our product does not require testing. We need Amazon to reconfirm under which category our product needs to be tested. Despite this, we keep receiving the same response asking us to enter the "model name". And then we keep receiving the same response that Amazon cannot find our model name in the CEC. Of course, they can’t find it because we haven’t registered it! How can we resolve this issue?

For reference, our case ID is 15899217251.