Cancelling AWD Shipment
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Seller_gUZtDPW1QJnYU

Cancelling AWD Shipment

First time using AWD. I created a shipment before I needed to make changes. Deleted workflow immediately. But under shipment queues, the shipment is showing up as "created". I would like to cancel this before incurring outbound charges and trucking logistic issues. Seller support ghosted me after "investigating". I'm hoping the moderators can help or at least escalate this issue.

Bottom line - I am trying to cancel my AWD shipment STAR-XWEEA2GEJRR2W

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Seller_gUZtDPW1QJnYU
In reply to: Seller_gUZtDPW1QJnYU's post

Any moderator able to help cancel this shipment???

@Topher_Amazon@Jameson_Amazon@KJ_Amazon@Bryce_Amazon@Quincy_Amazon

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Topher_Amazon
In reply to: Seller_gUZtDPW1QJnYU's post

Hi there @Seller_gUZtDPW1QJnYU,

You can cancel the shipments via the following steps: Seller Central> Inventory> Warehousing and Distribution> Track shipment> Click on the Shipment> Click on Send to Amazon Storage> Click request shipping cancellation.

Hope this helps!

Topher

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Seller_gUZtDPW1QJnYU
In reply to: Seller_gUZtDPW1QJnYU's post
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