Dear Amazon Support Team,

I have run into the Seller Identity Verification problem

Seller Identity Verification - Case #14595207031

I have selected the country of residency USA instead of INDIA and submitted the documents for verification but verification failed. I contacted the team and asked how can i correct it but i did not got reply from them. I thought after few months they will re-enable the option to correct the mistake.

Please let. me know how can i correct it and activate my account

@Quincy_Amazon@Dominic_Amazon @Micah_Amazon @Cooper_Amazon @Sonny_Amazon

Here is the message i got

Hello,

We have reviewed the documents that you provided, but we could not complete the verification. As a result, your case will be closed, and your account will not be activated.

Why is this happening?

The country of residence that you selected in Seller Central when you registered your account does not match the country of residence in the documents that you provided.

What are the next steps?

To register a new account, use a new email address, select the correct country of residence, and upload the identity documents that match the selected country of residence.