HazMat Midayway Authentication Glitch
I have had a pack of pepper seeds stranded because it was botted as hazmat. It has been under hazmat review since March of 2023.
So I decided to see if we can get rid of this.
The first email said we will take care of it but they did not.
The second one layed out for me the approval process, which I don't care if it is approved. I just want it to stop showing up in my stranded inventory. I doubt they could even find the pack of seeds.
I go to leave negative feedback and get the following:
"Amazon Enterprise Access
You did not present a posture cookie. Please install or repair your AEA Plugin.
If you work for Amazon, you must use Amazon Enterprise Access (AEA) to reach this site. For help with troubleshooting, Click here or start a chat with IT Support
For CSOS users, Click here
If you don’t work for Amazon, you’ve been mistakenly directed to an internal-only Amazon system. Please contact the source of this link and request a corrected link."
I have been selling on Amazon for sixteen years and this is a first.
Anyone have any ideals as to why I am getting this or did the CSA screw up?
If a mod looks at this the case number is 15319916641.
13 replies
Cooper_Amazon
Good Evening @Seller_WtOwWhtSrFjva,
I wanted to stop by and check in on this thread if you still required assistance on CASE ID 15319916641? I reviewed the case and it looks like you need to upload your hazmat documentation via your stranded inventory page -->HERE<--
Please advise if you have any questions regarding this process. Have a wonderful rest of the week and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_WtOwWhtSrFjva,
Our internal team has reached out to you on CASE ID 15466741381 in regards to your ASIN being classified as Hazmat.
Feel free to follow along with CASE ID 15466741381 and check in to see if there are any actions you might need to take to move the case along. Thanks for writing into us on the forums and please let me know if you have any additional concerns about the outcome of the case once it has been resolved.
Sincerely, Cooper_Amazon
HazMat Midayway Authentication Glitch
I have had a pack of pepper seeds stranded because it was botted as hazmat. It has been under hazmat review since March of 2023.
So I decided to see if we can get rid of this.
The first email said we will take care of it but they did not.
The second one layed out for me the approval process, which I don't care if it is approved. I just want it to stop showing up in my stranded inventory. I doubt they could even find the pack of seeds.
I go to leave negative feedback and get the following:
"Amazon Enterprise Access
You did not present a posture cookie. Please install or repair your AEA Plugin.
If you work for Amazon, you must use Amazon Enterprise Access (AEA) to reach this site. For help with troubleshooting, Click here or start a chat with IT Support
For CSOS users, Click here
If you don’t work for Amazon, you’ve been mistakenly directed to an internal-only Amazon system. Please contact the source of this link and request a corrected link."
I have been selling on Amazon for sixteen years and this is a first.
Anyone have any ideals as to why I am getting this or did the CSA screw up?
If a mod looks at this the case number is 15319916641.
HazMat Midayway Authentication Glitch
I have had a pack of pepper seeds stranded because it was botted as hazmat. It has been under hazmat review since March of 2023.
So I decided to see if we can get rid of this.
The first email said we will take care of it but they did not.
The second one layed out for me the approval process, which I don't care if it is approved. I just want it to stop showing up in my stranded inventory. I doubt they could even find the pack of seeds.
I go to leave negative feedback and get the following:
"Amazon Enterprise Access
You did not present a posture cookie. Please install or repair your AEA Plugin.
If you work for Amazon, you must use Amazon Enterprise Access (AEA) to reach this site. For help with troubleshooting, Click here or start a chat with IT Support
For CSOS users, Click here
If you don’t work for Amazon, you’ve been mistakenly directed to an internal-only Amazon system. Please contact the source of this link and request a corrected link."
I have been selling on Amazon for sixteen years and this is a first.
Anyone have any ideals as to why I am getting this or did the CSA screw up?
If a mod looks at this the case number is 15319916641.
13 replies
13 replies
Cooper_Amazon
Good Evening @Seller_WtOwWhtSrFjva,
I wanted to stop by and check in on this thread if you still required assistance on CASE ID 15319916641? I reviewed the case and it looks like you need to upload your hazmat documentation via your stranded inventory page -->HERE<--
Please advise if you have any questions regarding this process. Have a wonderful rest of the week and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_WtOwWhtSrFjva,
Our internal team has reached out to you on CASE ID 15466741381 in regards to your ASIN being classified as Hazmat.
Feel free to follow along with CASE ID 15466741381 and check in to see if there are any actions you might need to take to move the case along. Thanks for writing into us on the forums and please let me know if you have any additional concerns about the outcome of the case once it has been resolved.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_WtOwWhtSrFjva,
I wanted to stop by and check in on this thread if you still required assistance on CASE ID 15319916641? I reviewed the case and it looks like you need to upload your hazmat documentation via your stranded inventory page -->HERE<--
Please advise if you have any questions regarding this process. Have a wonderful rest of the week and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_WtOwWhtSrFjva,
I wanted to stop by and check in on this thread if you still required assistance on CASE ID 15319916641? I reviewed the case and it looks like you need to upload your hazmat documentation via your stranded inventory page -->HERE<--
Please advise if you have any questions regarding this process. Have a wonderful rest of the week and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_WtOwWhtSrFjva,
Our internal team has reached out to you on CASE ID 15466741381 in regards to your ASIN being classified as Hazmat.
Feel free to follow along with CASE ID 15466741381 and check in to see if there are any actions you might need to take to move the case along. Thanks for writing into us on the forums and please let me know if you have any additional concerns about the outcome of the case once it has been resolved.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_WtOwWhtSrFjva,
Our internal team has reached out to you on CASE ID 15466741381 in regards to your ASIN being classified as Hazmat.
Feel free to follow along with CASE ID 15466741381 and check in to see if there are any actions you might need to take to move the case along. Thanks for writing into us on the forums and please let me know if you have any additional concerns about the outcome of the case once it has been resolved.
Sincerely, Cooper_Amazon
