Proof of ownership for a book without invoice
I sell used books through Amazon FBA. I opened a case for a lost unit from a shipment I sent to FBA. Support told me that I'm required to provide proof of ownership. How would I provide one if I got this used book for free? Also, in my inventory ledger clearly shows that they lost my unit during warehouse transfers. I was also advised by one of the supports to "never to send inventory to an Amazon warehouse if you don't have proof of ownership to show you purchased the product." Any help would be appreciated, thank you!
25 replies
Seller_4zBzdtgCyS9EI
That is your answer. Not popular, but it is what it is. If there are ANY issues with inventory, FBA or otherwise, and you do not have wholesale invoices, brand backed, you are out of luck financially and can potentially get your account suspended. Amazon is squeezing out retail arbitrage, drop-ship and used book sellers.
TaylorR_Amazon
Hello @Seller_UmTeCLgVxM2uz, do you have a receipt or any paperwork showing that you owned the book?
Seller_IZ5lvEic6oGAx
The answer is simple - don't use FBA to sell used books.
Seller_BeWo5Xt3t43rn
Your loss is based on purchase price not what you could have gotten for it when sold so your loss in this case according to AMAZON reimbursement policy for lost warehouse inventory is nothing since your cost was "free"
But if you merely want them to look more for your book: The proof of ownership could be a signed gift receipt you gave the donor in the case of Friends of the library or a list similarly documenting the books you got from an estate with estate agents name and signature with some valuation for each. Something similar would be required anyway if you keep honest tax records to establish cost of inventory anyway!
Seller_AweL7Mr0z8wCB
I would check your Inventory Ledger to see if the item was received. Amazon has been screwing me over multiple times on items that have been received, marked received then they lose it days later. Then it's claimed I never shipped the item. I just noticed this recently and was able to successfully argue the lost item with proof from the ledger.
Seller_UmTeCLgVxM2uz
The issue has been resolved. Thank you for escalating this for me! @TaylorR_Amazon
