Seller_2xEkbLg91JMJx
Advice for transit time issue
I just got dinged from Amazon because they determined the transit time for a ground shipment from New York to Alaska to be no more than 6 days. That’s 73 hours (4,411 miles). How can I get this mark removed? Clearly the transit time they gave is totally unrealistic.
Tags:Shipping, USPS
00
0 replies
KJ_Amazon
@Seller_2xEkbLg91JMJx
Thank you for checking in with the forums about your shipping metrics. Our OTDR FAQ includes information about offer tools that can help sellers improve OTDR and meet the Amazon’s OTDR requirements. These include tools to provide OTDR protection.
Frequently asked questions about on-time delivery rate (OTDR)
Otherwise: the OTDR requirements accounts for factors such as weather events and sporadic uncontrollable events.
KJ_Amazon
00
Follow this discussion to be notified of new activity
