TRO has been settled and the proof has been sent to Amazon, but the funds are still on hold for 10K, please help
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
Case No.: 24-cv-02999
TRO has been settled and the proof has been sent to Amazon, but the funds are still on hold for 10K, please help
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
Case No.: 24-cv-02999
6 replies
Seller_6FkBuk10McESs
Can you please assist me for resolving this? Thank you.
@Micah_Amazon @CR_Amazon @Steve_Amazon @Quincy_Amazon @Atlas_Amazon @LeviDylan_Amazon
LeviDylan_Amazon
Hello @Seller_6FkBuk10McESs,
Thank you for posting on the Forums.
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
I see that after you settled a TRO, your funds are still being held at this time and you have questions about how to release the hold on your funds.
I have reviewed the case ID's you have shared and was able to confirm that they have been transferred to the appropriate team for review. So that I am able to support you the best, I am also engaging a Community Manager to review this situation further.
If you receive any updates, please feel free to respond in this thread. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Nano_Amazon
Hello @Seller_6FkBuk10McESs
Thanks for reaching out to Amazon Forums. After reviewing the information you shared with us related to funds being on hold, I reached out to a dedicated team to further investigate the issue, follow-up the cases and provide you with an answer as soon as possible.
Be aware that this team can contact you directly if they require additional information or need to provide a resolution.
I will closely monitor the case and inform you of the outcome as soon as it is resolved.
Thanks for your patience.
Nano
TRO has been settled and the proof has been sent to Amazon, but the funds are still on hold for 10K, please help
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
Case No.: 24-cv-02999
TRO has been settled and the proof has been sent to Amazon, but the funds are still on hold for 10K, please help
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
Case No.: 24-cv-02999
TRO has been settled and the proof has been sent to Amazon, but the funds are still on hold for 10K, please help
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
Case No.: 24-cv-02999
6 replies
6 replies
Seller_6FkBuk10McESs
Can you please assist me for resolving this? Thank you.
@Micah_Amazon @CR_Amazon @Steve_Amazon @Quincy_Amazon @Atlas_Amazon @LeviDylan_Amazon
LeviDylan_Amazon
Hello @Seller_6FkBuk10McESs,
Thank you for posting on the Forums.
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
I see that after you settled a TRO, your funds are still being held at this time and you have questions about how to release the hold on your funds.
I have reviewed the case ID's you have shared and was able to confirm that they have been transferred to the appropriate team for review. So that I am able to support you the best, I am also engaging a Community Manager to review this situation further.
If you receive any updates, please feel free to respond in this thread. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Nano_Amazon
Hello @Seller_6FkBuk10McESs
Thanks for reaching out to Amazon Forums. After reviewing the information you shared with us related to funds being on hold, I reached out to a dedicated team to further investigate the issue, follow-up the cases and provide you with an answer as soon as possible.
Be aware that this team can contact you directly if they require additional information or need to provide a resolution.
I will closely monitor the case and inform you of the outcome as soon as it is resolved.
Thanks for your patience.
Nano
Seller_6FkBuk10McESs
Can you please assist me for resolving this? Thank you.
@Micah_Amazon @CR_Amazon @Steve_Amazon @Quincy_Amazon @Atlas_Amazon @LeviDylan_Amazon
Seller_6FkBuk10McESs
Can you please assist me for resolving this? Thank you.
@Micah_Amazon @CR_Amazon @Steve_Amazon @Quincy_Amazon @Atlas_Amazon @LeviDylan_Amazon
LeviDylan_Amazon
Hello @Seller_6FkBuk10McESs,
Thank you for posting on the Forums.
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
I see that after you settled a TRO, your funds are still being held at this time and you have questions about how to release the hold on your funds.
I have reviewed the case ID's you have shared and was able to confirm that they have been transferred to the appropriate team for review. So that I am able to support you the best, I am also engaging a Community Manager to review this situation further.
If you receive any updates, please feel free to respond in this thread. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
LeviDylan_Amazon
Hello @Seller_6FkBuk10McESs,
Thank you for posting on the Forums.
2024.04.25 - Received TRO from the seller performance team
2024.05.18 - I have signed the settlement agreement with the right owner
2024.05.20 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint
Up to now, my 10K is still on hold.
I have saw the other sellers unfrozen the funds in about 1-2 weeks in the same case. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.
I really need funds to operate, this has a great impact on me. Please help, thank you so much.
Case ID: 15378963971 15391228211 15405946121
I see that after you settled a TRO, your funds are still being held at this time and you have questions about how to release the hold on your funds.
I have reviewed the case ID's you have shared and was able to confirm that they have been transferred to the appropriate team for review. So that I am able to support you the best, I am also engaging a Community Manager to review this situation further.
If you receive any updates, please feel free to respond in this thread. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Nano_Amazon
Hello @Seller_6FkBuk10McESs
Thanks for reaching out to Amazon Forums. After reviewing the information you shared with us related to funds being on hold, I reached out to a dedicated team to further investigate the issue, follow-up the cases and provide you with an answer as soon as possible.
Be aware that this team can contact you directly if they require additional information or need to provide a resolution.
I will closely monitor the case and inform you of the outcome as soon as it is resolved.
Thanks for your patience.
Nano
Nano_Amazon
Hello @Seller_6FkBuk10McESs
Thanks for reaching out to Amazon Forums. After reviewing the information you shared with us related to funds being on hold, I reached out to a dedicated team to further investigate the issue, follow-up the cases and provide you with an answer as soon as possible.
Be aware that this team can contact you directly if they require additional information or need to provide a resolution.
I will closely monitor the case and inform you of the outcome as soon as it is resolved.
Thanks for your patience.
Nano
