Unit Count Error Bug
Unit Count Error Bug
92 replies
Seller_1DQR0lRyzRPmT
I have the same problem. Cannot figure out how to fix it unless you run a file feed. To build a file feed on every listing would be ridiculous amount of time.
Seller_NbYSGJ8Tehgbv
It depends on the category you have chosen for your item and what Amazon has detected you measure your product with.
In this case, Amazon does not accept "count" but rather whatever they have listed on there. Try clicking on the arrow on the right side of the unit count type and you will see a drop down of what Amazon accepts. It might just be "Ounce". You would have to put how many ounces in your item in this case. However...I am not sure if its ounce. You have to click on the arrow to see what Amazon accepts.
Seller_3mS7x0speznAT
We are seeing the same thing. Even using the option available in the drop down (count), the error does not go away. Even with a flat file, we cannot fix it. We are unable to do anything to the affected listings. No price changes. No changes to shipping templates. Nothing.
Seller_yb4kBHlgTSBW1
it does not let me enter any other value in the Unit Count Type field.
Seller_Uo1VKWKhZejGk
I'm experiencing the same issue. The only option in the drop down is 'count', but when I select it, I keep getting the same 'the value specified is invalid, please select another value'
Maybe this is a bug from Amazon?
Seller_DoSs29XToMcPz
Experience the same. yesterday was okay. when try to update images. this field showing
Seller_fL78vedmCO6aY
Having the same issue - super frustrating! I have spent hours trying to find a work around with no luck.
Seller_InTH1kcuBRkwZ
Wow, same here. Just so happened I was formatting a new uploader for a new product type and spent legit all day yesterday thinking something was wrong with the values in the sheet. I ran ~15 uploads trying to fix it, even tried the new beta sheet. Unreal. This is some bulls**t!!!!
Seller_0tueyoSf9F7vz
Same thing happened to us starting yesterday for any of our product types that rely on a unit count. This needs to be addressed by the mods please and submitted to amazon internal team.
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