The Consumer Notification Act cannot change the subject information of the company
Why did I receive the performance notification of completion of verification, but my consumer notification Act was still not passed, resulting in my account being suspended for a year? This problem has been bothering me for a year, please ask a professional customer service to solve this problem for me.
3 replies
LeviDylan_Amazon
Hello @Seller_m1cbgb0C4lYDK,
Thank you for posting here on the Seller Forums.
I see that your account has been deactivated for some time due to the Inform Consumers Act and you would like guidance on how to get this resolved.
So that I can look into this for you, can you share any associated case ID's here in this thread? Once the case ID's have been provided we can review this and find what the best next steps will look like.
I look forward to your reply and assisting you with a resolution. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Emet_Amazon
Hello @Seller_m1cbgb0C4lYDK,
Thank you for posting your follow up information and case ID.
ID 13044976451
ID 14585865321
ID 13833553381
I was told that I passed the authentication three times before, but my Amazon background information was not updated, resulting in the failure of the verification of the Consumer Notification Act. Now I need to update my company information, please provide me with the entrance so that I can pass the verification of the Consumer Notification Act
The cases provided unfortunately were from so long ago they were not be relevant in the current situation. I had additionally reached out to our account health support teams, who at this time have confirm the account is no longer eligible for reactivation and will remain closed. This is a final decision and cannot be appealed or disputed.
Emet.
