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Read onlyI was authorized to sell the Hanes brand, I had 3 customers who said the product was fake, but I buy all of the brand itself and have the invoices, then Amazon removed my listings for that brand, and they are asking for the product invoices, I send all the invoices, Amazon says it will not accept them because it does not have the supplier information, but the invoice itself has all the information that Amazon asks for, I don't know what to do to be approved and sell again, could someone help me?
Pretty sure you probably don't have an invoice or LOA from Hanes to sell their product. Also, if Amazon allows or authorizes you does not mean the brand does.
I'll ask for clarity, because a lot of people do not understand the difference.
When you say you buy from the brand, do you mean that you contacted the brand, provided your business license and tax ID number, and opened a wholesale account (with them knowing that it will be for sales on Amazon)?
Or did you go to a public facing website or store and purchase the items, without submitting business information?
Also, when you say you are "authorized" to sell Hanes, are you saying that you have written permission from Hanes to sell their products on Amazon? Or are you saying that Amazon let you sell Hanes products in the past?