How can I reactivate a deactivated account?
Hi,
I’d to list a couple of books for sale (<10). I have a buyer account and I tried to list them. I got the message
This email address is associated with a deactivated seller account. Please contact seller-performance@amazon.com to request reactivation of your account.
I’ve sent email to that address multiple times and never received any reply. Is there any other way to get it reactivate it?
Thanks
8 replies
Seller_jZWpyInw8RkYT
Did you email that account from the email address that’s associated with the deactivated account? If so, I would try emailing from a different email address.
Additionally, because you are able to post here, I suspect that you are able to log in to Seller Central. You should be able to open a case with Seller Support (copy the message you received into it). You can use the shortcut here: Phone Support and Seller Help - Creating Cases - Help and Contact us changes once again (updated).
Seller_lye9VjaeD6kxI
I’ve sent email from my other email account. Yet no reply either.
Seller_lye9VjaeD6kxI
Yes. I have 3 cases open. But there is no way to track them and there is no response of any kind.
Seller_ovEmTblHe8Whx
Greetings from the Amazon Forums Team,
At this time we are recommending that you review your Performance Notifications, as at times responses from Seller Performance may be found there instead of an e-mail. Please note that in some instances, if no new evidence for an appeal is offered, the Seller Performance may not respond further regarding your suspended account. Thanks for your understanding and have a great day.
-Glenn S.
How can I reactivate a deactivated account?
Hi,
I’d to list a couple of books for sale (<10). I have a buyer account and I tried to list them. I got the message
This email address is associated with a deactivated seller account. Please contact seller-performance@amazon.com to request reactivation of your account.
I’ve sent email to that address multiple times and never received any reply. Is there any other way to get it reactivate it?
Thanks
How can I reactivate a deactivated account?
Hi,
I’d to list a couple of books for sale (<10). I have a buyer account and I tried to list them. I got the message
This email address is associated with a deactivated seller account. Please contact seller-performance@amazon.com to request reactivation of your account.
I’ve sent email to that address multiple times and never received any reply. Is there any other way to get it reactivate it?
Thanks
8 replies
8 replies
Seller_jZWpyInw8RkYT
Did you email that account from the email address that’s associated with the deactivated account? If so, I would try emailing from a different email address.
Additionally, because you are able to post here, I suspect that you are able to log in to Seller Central. You should be able to open a case with Seller Support (copy the message you received into it). You can use the shortcut here: Phone Support and Seller Help - Creating Cases - Help and Contact us changes once again (updated).
Seller_lye9VjaeD6kxI
I’ve sent email from my other email account. Yet no reply either.
Seller_lye9VjaeD6kxI
Yes. I have 3 cases open. But there is no way to track them and there is no response of any kind.
Seller_ovEmTblHe8Whx
Greetings from the Amazon Forums Team,
At this time we are recommending that you review your Performance Notifications, as at times responses from Seller Performance may be found there instead of an e-mail. Please note that in some instances, if no new evidence for an appeal is offered, the Seller Performance may not respond further regarding your suspended account. Thanks for your understanding and have a great day.
-Glenn S.
Seller_jZWpyInw8RkYT
Did you email that account from the email address that’s associated with the deactivated account? If so, I would try emailing from a different email address.
Additionally, because you are able to post here, I suspect that you are able to log in to Seller Central. You should be able to open a case with Seller Support (copy the message you received into it). You can use the shortcut here: Phone Support and Seller Help - Creating Cases - Help and Contact us changes once again (updated).
Seller_jZWpyInw8RkYT
Did you email that account from the email address that’s associated with the deactivated account? If so, I would try emailing from a different email address.
Additionally, because you are able to post here, I suspect that you are able to log in to Seller Central. You should be able to open a case with Seller Support (copy the message you received into it). You can use the shortcut here: Phone Support and Seller Help - Creating Cases - Help and Contact us changes once again (updated).
Seller_lye9VjaeD6kxI
I’ve sent email from my other email account. Yet no reply either.
Seller_lye9VjaeD6kxI
I’ve sent email from my other email account. Yet no reply either.
Seller_lye9VjaeD6kxI
Still no reply. What should I do?
Seller_lye9VjaeD6kxI
Yes. I have 3 cases open. But there is no way to track them and there is no response of any kind.
Seller_lye9VjaeD6kxI
Yes. I have 3 cases open. But there is no way to track them and there is no response of any kind.
Seller_ovEmTblHe8Whx
Greetings from the Amazon Forums Team,
At this time we are recommending that you review your Performance Notifications, as at times responses from Seller Performance may be found there instead of an e-mail. Please note that in some instances, if no new evidence for an appeal is offered, the Seller Performance may not respond further regarding your suspended account. Thanks for your understanding and have a great day.
-Glenn S.
Seller_ovEmTblHe8Whx
Greetings from the Amazon Forums Team,
At this time we are recommending that you review your Performance Notifications, as at times responses from Seller Performance may be found there instead of an e-mail. Please note that in some instances, if no new evidence for an appeal is offered, the Seller Performance may not respond further regarding your suspended account. Thanks for your understanding and have a great day.
-Glenn S.
