Is anyone aware of how to get the Service Centre Replacement option, there are certain brands who have 10 days service centre replacement option as there return setting for products. Instead of just 10days refund/replacement the option of Service centre replacement is also available with certain brands but couldnt find how can one apply for that nor is Amazon Support able to tell

HELLO AMAZON

WE FROM DRY FRUIT HUB SELLING DRY FRUITS NUTS SEEDS AND WHOLE SPICES WHICH COMES UNDER NON RETURNABLE FOOD PRODUCTS CATEGORY .

DAILY WE RECIEVED REPLACEMENT ORDERS

OUR QUESTION WHEN FOOD PRODUCTS ARE NON RETURNABLE THEN HOW ORDER IS REPLACED WITH ORDER ONE .ONCE FOOD PRODUCT DELIVERED THEN NO CHANCE OF RETURN PICKUP THEN WHY REPLACEMENT ORDER ISSUED GIVE FULL REFUND TO CUSTOMER AND TOLD THIM TO BUY AGAIN PROBLEM SOLVED .

BUT WHEN REPLACEMENT ISSUES SELLER HAVE LOSS OF PRODUCT TWICE

IN SOME CASE

AMAZON CC ISSUED REFUND AND REPLACEMENT AT A TIME IN THIS CASE SELLERS BEAR HEAVY LOSSES OF 2 TIMES PRODUCT AND REFUND

WE SUGGEST AMAZON PLEASE STOP REPLACEMENT ORDERS

how do change from a return policy to a replacement policy?