FRAUD BUYER FALSE CLAIMS
I am seeking assistance regarding a serious issue with Order ID 111-6390046-9766643. A buyer has made a false claim stating that the product did not arrive, despite evidence showing otherwise. As a result, Amazon refunded $528 to the buyer from our account.
This situation is deeply concerning as it appears to support fraudulent behavior. I have tracking details and proof of delivery, which I am happy to share for review.
I kindly request that Amazon thoroughly investigate this matter and take the necessary steps to address this issue. Supporting false claims not only harms sellers but also undermines trust in the platform.
I appreciate any guidance or assistance in resolving this matter promptly.
FRAUD BUYER FALSE CLAIMS
I am seeking assistance regarding a serious issue with Order ID 111-6390046-9766643. A buyer has made a false claim stating that the product did not arrive, despite evidence showing otherwise. As a result, Amazon refunded $528 to the buyer from our account.
This situation is deeply concerning as it appears to support fraudulent behavior. I have tracking details and proof of delivery, which I am happy to share for review.
I kindly request that Amazon thoroughly investigate this matter and take the necessary steps to address this issue. Supporting false claims not only harms sellers but also undermines trust in the platform.
I appreciate any guidance or assistance in resolving this matter promptly.
0 replies
Seller_OvL8C4BJWiuS9
Did you purchase your shipping from Amazon?
Joey_Amazon
Hello @Seller_ec0Jju09Io2g3,
Thank you for posting here at the forums and sharing this issue with us.
Based on the information you have shared, please allow me to review your claim with our internal team. I will post here any new findings.
Thanks,
Joey
Seller_9EdlrqgJyv25K
I would like to share a quick suggestion. Avoid reducing shipping costs, as it can sometimes cause delays or delivery issues. If possible, make sure delivery is one day ahead of scheduled arrival. I had a similar experience and noticed that the estimated delivery date on the A-to-Z page was different from the date on the order slip. If the actual delivery falls within the A-to-Z estimated timeframe, you may have a strong case for appeal. As a result, my appeal was successful. Good luck!
FRAUD BUYER FALSE CLAIMS
I am seeking assistance regarding a serious issue with Order ID 111-6390046-9766643. A buyer has made a false claim stating that the product did not arrive, despite evidence showing otherwise. As a result, Amazon refunded $528 to the buyer from our account.
This situation is deeply concerning as it appears to support fraudulent behavior. I have tracking details and proof of delivery, which I am happy to share for review.
I kindly request that Amazon thoroughly investigate this matter and take the necessary steps to address this issue. Supporting false claims not only harms sellers but also undermines trust in the platform.
I appreciate any guidance or assistance in resolving this matter promptly.
FRAUD BUYER FALSE CLAIMS
I am seeking assistance regarding a serious issue with Order ID 111-6390046-9766643. A buyer has made a false claim stating that the product did not arrive, despite evidence showing otherwise. As a result, Amazon refunded $528 to the buyer from our account.
This situation is deeply concerning as it appears to support fraudulent behavior. I have tracking details and proof of delivery, which I am happy to share for review.
I kindly request that Amazon thoroughly investigate this matter and take the necessary steps to address this issue. Supporting false claims not only harms sellers but also undermines trust in the platform.
I appreciate any guidance or assistance in resolving this matter promptly.
FRAUD BUYER FALSE CLAIMS
I am seeking assistance regarding a serious issue with Order ID 111-6390046-9766643. A buyer has made a false claim stating that the product did not arrive, despite evidence showing otherwise. As a result, Amazon refunded $528 to the buyer from our account.
This situation is deeply concerning as it appears to support fraudulent behavior. I have tracking details and proof of delivery, which I am happy to share for review.
I kindly request that Amazon thoroughly investigate this matter and take the necessary steps to address this issue. Supporting false claims not only harms sellers but also undermines trust in the platform.
I appreciate any guidance or assistance in resolving this matter promptly.
0 replies
0 replies
Seller_OvL8C4BJWiuS9
Did you purchase your shipping from Amazon?
Joey_Amazon
Hello @Seller_ec0Jju09Io2g3,
Thank you for posting here at the forums and sharing this issue with us.
Based on the information you have shared, please allow me to review your claim with our internal team. I will post here any new findings.
Thanks,
Joey
Seller_9EdlrqgJyv25K
I would like to share a quick suggestion. Avoid reducing shipping costs, as it can sometimes cause delays or delivery issues. If possible, make sure delivery is one day ahead of scheduled arrival. I had a similar experience and noticed that the estimated delivery date on the A-to-Z page was different from the date on the order slip. If the actual delivery falls within the A-to-Z estimated timeframe, you may have a strong case for appeal. As a result, my appeal was successful. Good luck!
Seller_OvL8C4BJWiuS9
Did you purchase your shipping from Amazon?
Seller_OvL8C4BJWiuS9
Did you purchase your shipping from Amazon?
Joey_Amazon
Hello @Seller_ec0Jju09Io2g3,
Thank you for posting here at the forums and sharing this issue with us.
Based on the information you have shared, please allow me to review your claim with our internal team. I will post here any new findings.
Thanks,
Joey
Joey_Amazon
Hello @Seller_ec0Jju09Io2g3,
Thank you for posting here at the forums and sharing this issue with us.
Based on the information you have shared, please allow me to review your claim with our internal team. I will post here any new findings.
Thanks,
Joey
Seller_9EdlrqgJyv25K
I would like to share a quick suggestion. Avoid reducing shipping costs, as it can sometimes cause delays or delivery issues. If possible, make sure delivery is one day ahead of scheduled arrival. I had a similar experience and noticed that the estimated delivery date on the A-to-Z page was different from the date on the order slip. If the actual delivery falls within the A-to-Z estimated timeframe, you may have a strong case for appeal. As a result, my appeal was successful. Good luck!
Seller_9EdlrqgJyv25K
I would like to share a quick suggestion. Avoid reducing shipping costs, as it can sometimes cause delays or delivery issues. If possible, make sure delivery is one day ahead of scheduled arrival. I had a similar experience and noticed that the estimated delivery date on the A-to-Z page was different from the date on the order slip. If the actual delivery falls within the A-to-Z estimated timeframe, you may have a strong case for appeal. As a result, my appeal was successful. Good luck!
