How does a buyer report amazon delivered package to wrong address
How does a buyer report that a amazon package was delivered to wrong address?
I ordered a package and it delivered by amazon and shows a piicture of the package but it is on the wrong porch not mine.
I tried to report it to amazon but there is no way I could find to report it. The most I could do was to start a return saying item was missing or defective, but I would have nothing to return
How does a buyer report amazon delivered package to wrong address
How does a buyer report that a amazon package was delivered to wrong address?
I ordered a package and it delivered by amazon and shows a piicture of the package but it is on the wrong porch not mine.
I tried to report it to amazon but there is no way I could find to report it. The most I could do was to start a return saying item was missing or defective, but I would have nothing to return
Seller_lYLz1roOGTQRE
You can report “delivered to the wrong address” in the Track Package link but there is no way to ask for a refund there. You can get an Amazon Customer Service rep on the phone from the Contact Us link at the bottom of the buyer-facing Amazon page.
7 replies
Seller_lYLz1roOGTQRE
You can report “delivered to the wrong address” in the Track Package link but there is no way to ask for a refund there. You can get an Amazon Customer Service rep on the phone from the Contact Us link at the bottom of the buyer-facing Amazon page.
Seller_olet7eVOHxQZd
You probably need to wait until 3 days after the delivery or 3 days after the last day of the delivery window.
It take the above back. I just looked at my last two FBA orders and there is no I did not receive it option. Looks like you’ll have to pick up the phone.
Seller_tfeuabuyLJJxX
ive had this happen several times to me. delivered to the neighbor.
on our street, the houses are diagonal from each other, so 101 is diagonal from 100 not right across the street.
so if the delivery person looks at the mailboxes, he sees 100 and delivers across the street to 103.
only happens with the delivery by amazon, the mailman always gets it right.
Seller_Us21d8UMOGROp
HOw do you report now in this pandemic?
Seller_hpe6RLyDQspaL
The best method I employ in case if the wrong delivery address. Get on the chat with Amazon rep. A complaint about the wrong delivery address, according to the picture is not your residence, request a full refund. Get right away online with your credit card and dispute the charges for not receiving the item. In case the neighbor bring the item to your door, let Amazon know, it’s a free gift for you and request a back charge on Amazon driver. Sorry, it is not acceptable for Amazon prime members to deal with the wrong delivery address and is on the Amazon tab.
