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Uploaded Video not Appearing on Listings
I uploaded a video yesterday and it has been processed, approved and published according to the Manage Videos page.
HOWEVER, the video is not appearing on ANY of the ASIN's I assigned to it....
Does it take a lot of time for the videos to appear?
The video applies to variation and stand-alone listing. For the variation listings, I entered the PARENT ASIN--I thought that perhaps that was the problem. But the video isn't appearing on stand-alone listings either.
3 replies
Dougal_Amazon
Hello @Seller_Sram36TnVt73c,
My name is Dougal from the Community Manager Team and I would be happy to take a look at this for you.
Have you opened a case with Seller Support yet? I will need some more specific information the ASIN so I can research what might be going on. I can pull the needed/relevant information from an existing case so you do not have to post it here.
Please provide a case ID and I will start my review.
Best, Dougal
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