We have a missing inventory case (several actually exactly like this) where Amazon's findings with a shipment literally defy the laws of physics.

Seller Support offered a phone call for us to go over the findings, so we provided our phone number.

Seller Support never called us on the case.

They instead wrote the same copy & pasted message and added at the end (any further responses may not warrant a reply).

So now we are at a dead end on this case with zero resolution.

Case ID 17102551811

We have at least (5) cases in 2025 where Seller Support advises they will contact us via phone, but never does. Or if they do attempt to, it's outside of the office hours we provided (talking about multiple cases where they attempt to only call us on the weekends).

We need a mod to look at our case to get Seller Support to directly address the evidence we are providing showing there are no shortages.

@Jameson_Amazon

@Dominic_Amazon

@Ricardo_Amazon

@TaylorR_Amazon

@Micah_Amazon

@SEAmod

@Atlas_Amazon

@Stevie_Amazon

@Charly_Amazon

@Quincy_Amazon

@Steve_Amazon

@Rose_Amazon

@Glenn_Amazon

@Michelle_Amazon

@Xander_Amazon

@Sandy_Amazon

@KJ_Amazon

@Dougal_Amazon