Inventory stuck in SFC: FTW8
One of my ASIN has 2 units available, but they have been stuck in SFC: FTW8 for more than 6 months. These "supplemental FC's" do NOT ship out orders. I am paying long term storage fees among other fees on these 2 stuck units. I have opened multiple cases but with no luck even though the support confirmed that the issue will be revolved in 5 days and that was 6 months ago but still nothing. I am opening this discussion here in hope of getting a resolution on this issue. AGAIN, we are paying long terms storage fees on something that is due to Amazon fault.
We receive orders for this but then Amazon says that they are unfulfillable, and it is only happening to the same ASIN.
Please escalate and get this resolved.
Case ID: 14508554521, 14575693261, 14605459941
@TaylorR_Amazon @Jameson_Amazon @Dominic_Amazon
Seller_9YzthP0ns8Wqa
@Dominic_Amazon@Jameson_Amazon@TaylorR_Amazon
Can you guys reply to this?
Bryce_Amazon
Good morning,
Thanks for taking the to raise this here on the forums, and for your patience. I will review the details of the case numbers you have provided and determine if there are options to escalate. I will reply to you here as soon as I have more information.
- Bryce
