Hello all and welcome back to the Listings Lounge!

I know that this year has had some major changes to polices and sometimes, it can be hard to keep up with everything that is going on. Did you know that we have a help page that lists all the Program Policy Changes, not only for this year, but for previous years as well.

I want to go over a few of the changes that are came into play recently or will be changing very soon:

Recently launched:

New prohibited products policy weighted infant sleep products effective September 30

In the interest of safety and due to the increased risk for Sudden Infant Death Syndrome (SIDS) and other sleep-related infant deaths, such as from suffocation, Amazon is prohibiting the sale of weighted infant and toddler swaddles, sleep sacks, and blankets.

Customers have to be confident that they’ll find a selection of safe, reliable, and compliant products on Amazon. We don’t allow the listing or sale of non-compliant, prohibited products, and of products presenting safety risks.

For more information, go to Weighted infant sleep products.

Compliance updates for e-mobility devices and e-mobility accessories in New York state

Due to recent changes in New York state law, we are launching updates to the safety policy and regulatory compliance requirements for you to sell e-mobility devices and e-mobility accessories starting October 2, 2024.

As part of this update, you must comply with the following:

• Update your listing with a legible image (or multiple images, if necessary) of the UL certification or the name or logo of the testing lab as it appears on your product and its packaging or documentation.
• For e-bikes and e-trikes: Update your listing to state that the product complies with UL-2849 and submit UL-2849 test report.
• For e-mobility devices: Update your listing to state that the product complies with UL-2272 and submit UL-2272 test report.
• For stand-alone e-mobility device replacement batteries: Update your listing to state that the product complies with UL-2271 and submit UL-2271 test report.

If we do not receive the required information by October 2, 2024, the affected ASINs will be restricted from sale in New York state.

For more information on the policies and how to sell these products, go to:

Electronic mobility (e-mobility) devices

Electronic mobility (e-mobility) accessories

Updates to dangerous goods policy

Effective October 8, 2024, we updated our dangerous goods policy to provide clarity on your responsibilities to comply with local and international transportation regulations when you’re the shipper of record for shipments that contain dangerous goods.

Scenarios where you’re the shipper of record include but are not limited to:

• When you ship products to our fulfillment centers.
• When you ship items to customers directly.

Note: You are not the shipper of record when we ship products to customers as part of the Fulfillment by Amazon (FBA) program.

To prevent potential health and safety risks, we gather dangerous goods information related to any product sold in our stores. When applicable, it’s your responsibility to provide accurate and complete information when listing your product. This includes compliance documents for any dangerous goods item, such as safety data sheets and battery test summaries.

Any violation of dangerous goods regulations or this policy will result in corrective actions, including but not limited to deactivation of your seller-fulfilled or Amazon-fulfilled offers or account deactivation.

Updates to Funds Withholding policy

Effective October 9, 2024, the Funds Withholding policy will be updated to complement recent changes that were released to Section 2 of the Amazon Services Business Solutions Agreement to improve overall transparency around funds withholding.

The main changes include the following:

• Renaming the Funds Withholding policy to the Funds Disbursement Eligibility policy.
• Improving the transparency of our policy; including why we maintain this policy, the steps you have to take in appealing disbursements, the steps we take when evaluating appeals, and examples of activities that may result in our decision not to disburse in accordance with Section 2 of the Business Solutions Agreement.
• Updating the timeframe, you may appeal disbursements to 60 days from the date of deactivation, instead of 90 days.
• Including a link to the Funds Disbursement Eligibility policy on the Program Policies page.

Coming soon:

Update to Amazon Warehousing and Distribution terms and conditions

Effective October 22, 2024, we are updating theAmazon Warehousing and Distribution terms and conditions page to include the new requirements related to the recent launch of Multi-Channel Distribution.

The existing Amazon Warehousing and Distribution (AWD) policy will include the following changes to AWD terms and conditions:

• AWD shipping requirements: AWD will include the newly launched shipping methods of Partnered Carrier Program (less-than truckload and full truckload), Amazon Global Selling (SEND), and Global Mile (less-than container load).
• Shipments not supported by AWD: AWD does not support mixed freight shipments (consolidation of AWD and FBA shipments in the same truckload). *
• Reimbursements: Consolidation of AWD and FBA shipments in the same truckload will not be eligible for lost shipments reimbursements.*
• Additionally, we will introduce the following Multi-Channel Distribution (MCD) requirements:

Packaging and label requirements: AWD shipments must comply with the destination channel’s packaging and prep requirements. For inventory with both FBA and MCD as destination channels or only FBA as a destination channel, follow Packaging and prep requirements.

Transportation and processing fees: You will be charged per cubic foot (transportation fees) and per box (processing fees) once your units shipped via MCD have been received at the destination warehouse.

*This policy already exists in the Send shipments to Amazon Warehousing and Distribution (AWD) help page. The AWD policy page will also be updated to reflect the same.

Additionally, we will introduce the following Multi-Channel Distribution (MCD) requirements:

• Packaging and label requirements: AWD shipments must comply with the destination channel’s packaging and prep requirements. For inventory with both FBA and MCD as destination channels or only FBA as a destination channel, follow Packaging and prep requirements.
• Transportation and processing fees: You will be charged per cubic foot (transportation fees) and per box (processing fees) once your units shipped via MCD have been received at the destination warehouse.

For more information, go to Amazon Warehousing and Distribution (AWD).

Changes in eligibility window to file for reimbursement claims

Starting October 23, 2024, we are updating our eligibility window policy. All manual claims must now be submitted within the following timelines:

• A fulfillment center operations claim for an item that is lost or damaged in the fulfillment center must be submitted no later than 60 days after the item was reported lost or damaged.
• An FBA customer returns claim can be submitted between 60-120 days after the customer refund or replacement date. Claims must not be submitted before 60 days to ensure the customer has time to return the item to us for processing.
• A removal claim for items lost in transit can be submitted 15-75 days from the shipment-creation date. Claims must not be submitted before 15 days to ensure the shipment can be delivered back to you.
• All other removal claims must be filed within 60 days of the shipment being delivered back to you.

The FBA inventory reimbursement policy will be updated once the policy goes into effect on October 23.

Holiday season speed requirements for Seller Fulfilled Prime in the US

From November 24, 2024, through January 4, 2025, we’re updating the US speed requirements for Seller Fulfilled Prime eligibility that apply to the holiday season.

These updates are designed to help you navigate logistical challenges that can affect sellers and carriers during this time of year, such as increased demand or weather issues, while ensuring that buyers have a great Prime delivery experience.

To maintain Seller Fulfilled Prime eligibility during the holiday season, page views of your Prime offers must meet the following updated delivery-speed requirements for each size category:

To maintain Seller Fulfilled Prime eligibility during the holiday season, page views of your Prime offers must meet the following updated delivery-speed requirements for each size category:If your performance falls below these required thresholds, you may lose your Seller Fulfilled Prime eligibility. To view your speed performance, go to the Seller Fulfilled Prime performance dashboard. For more information, go to Seller Fulfilled Prime program policy.

To see the full policy updates as well as other updates that happened this year and previous years, visit this help page.

If you have any questions about a specific update and case, please create a new post under the relevant category. If you have general feedback, feel free to share that here as we love to hear from you!

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Until next time!

Michelle