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Read onlyMy case ID 16708233341 is pending Amazon action since 22 November. They promised to get Amazon Internal team reply in 5 - 7 days and it's about 13 days now and no reply or update.
Can anyone of Mods check why there's no update from the internal team regarding this case?
Hello @Seller_SqUqBzF6chJ1S,
My name is Dougal from the Community Manager Team and I will be happy to look into this for you. I appreciate the case ID, this help me locate an internal escalation that is currently in progress. I do not have an estimated time of completion for this, but I have added myself to that escalation so I will get a notification when it is resolved.
I will provide an update here as soon as I have one.
Best, Dougal