FBA183ZQS0MS was lost by Amazon

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Participate for your chance to win $100 Amazon Gift Card HERE.Spring Forum Sweepstakes
user profile
Seller_WXXA6Jh1fGpz7

FBA183ZQS0MS was lost by Amazon

Hello!

Need help of the US-Based representative.

Case log: ID 16030358451. Amazon seller's support ignoring our case and does not reply.

On Monday, 6/17/2024 we shipped our FBA shipment.

Shipment ID: FBA183ZQS0MS

Carrier Name: Amazon Freight LTL

PRO number: 1040703108

Now the system shows that our shipment has status "Automatically closed after 90 days" and our units were not delivered.

Although, the tracking information shows that the shipment was delivered on Saturday, 9/14/2024, but our units were not added to our FBA inventory.

Where are our items? The tracking shows they were delivered? It was Amazon carrier, Carrier Name: Amazon Freight LTL!

Please find all the attachments in this case log. ID 16030358451

We tried to chat with another support guys from India, they told us that our case has been transferred and just closed our chat... ( ID: 16034796481)

The shipment cost was $6000 so we need to find our items.

Please help,

Thank you!

73 views
17 replies
10
Reply
0 replies
user profile
Seller_WXXA6Jh1fGpz7

Please escalate this Case log: ID 16030358451 to the US-Based office.

Overseas support just wasting time and not gonna help us at all.

00
user profile
Seller_WXXA6Jh1fGpz7

They just cancelled this case log...

Please transfer it somebody...

10
Follow this discussion to be notified of new activity

Similar Discussions

user profile
News_Amazon
user profile
Seller_PIHyltK09pbl3
user profile
Seller_l7Jtck9jxnEA0