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Seller_zOANTNVufAqQS

"Verification Failed We have failed to verify the information that you have provided. Amazon" Need a way out please

i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.

HELP!

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9 replies
Tags:Deactivated, Seller Support
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Seller_zOANTNVufAqQS

"Verification Failed We have failed to verify the information that you have provided. Amazon" Need a way out please

i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.

HELP!

Tags:Deactivated, Seller Support
00
33 views
9 replies
Reply
9 replies
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Seller_rI7BZIczK8iAC

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Seller_zOANTNVufAqQS
i was asked to change my business entity
View post

Who asked you that? changing the "Legal entity" in a seller account is not allowed and not supported by the system. That's why your account got deactivated.

00
user profile
Levi_Dylan_Amazon

Hello @Seller_zOANTNVufAqQS,

Thank you for posting concerns with your account here on the forums.

user profile
Seller_zOANTNVufAqQS
i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.
View post

I see that while attempting to verify your UK store, you encountered an error, and you no longer have a path to update the information. I understand that the lack of options to address this can be frustrating for you, so I am here to offer support.

As it seems that you are stuck in loop with no way to update the required info, I have gone ahead and passed your information over to the appropriate team. A review will be conducted, and they will advise what your available next steps will be.

During this time, I suggest monitoring your notifications in case further information is requested of you. I will keep an eye on the review for you and respond here to let you know if I see any updates.

I hope this is helpful for you. If you have any additional questions, please don't hesitate to let me know. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

10
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Seller_zOANTNVufAqQS

"Verification Failed We have failed to verify the information that you have provided. Amazon" Need a way out please

i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.

HELP!

33 views
9 replies
Tags:Deactivated, Seller Support
00
Reply
user profile
Seller_zOANTNVufAqQS

"Verification Failed We have failed to verify the information that you have provided. Amazon" Need a way out please

i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.

HELP!

Tags:Deactivated, Seller Support
00
33 views
9 replies
Reply
user profile

"Verification Failed We have failed to verify the information that you have provided. Amazon" Need a way out please

by Seller_zOANTNVufAqQS

i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.

HELP!

Tags:Deactivated, Seller Support
00
33 views
9 replies
Reply
9 replies
9 replies
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Seller_rI7BZIczK8iAC

user profile
Seller_zOANTNVufAqQS
i was asked to change my business entity
View post

Who asked you that? changing the "Legal entity" in a seller account is not allowed and not supported by the system. That's why your account got deactivated.

00
user profile
Levi_Dylan_Amazon

Hello @Seller_zOANTNVufAqQS,

Thank you for posting concerns with your account here on the forums.

user profile
Seller_zOANTNVufAqQS
i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.
View post

I see that while attempting to verify your UK store, you encountered an error, and you no longer have a path to update the information. I understand that the lack of options to address this can be frustrating for you, so I am here to offer support.

As it seems that you are stuck in loop with no way to update the required info, I have gone ahead and passed your information over to the appropriate team. A review will be conducted, and they will advise what your available next steps will be.

During this time, I suggest monitoring your notifications in case further information is requested of you. I will keep an eye on the review for you and respond here to let you know if I see any updates.

I hope this is helpful for you. If you have any additional questions, please don't hesitate to let me know. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

10
Follow this discussion to be notified of new activity
user profile
Seller_rI7BZIczK8iAC

user profile
Seller_zOANTNVufAqQS
i was asked to change my business entity
View post

Who asked you that? changing the "Legal entity" in a seller account is not allowed and not supported by the system. That's why your account got deactivated.

00
user profile
Seller_rI7BZIczK8iAC

user profile
Seller_zOANTNVufAqQS
i was asked to change my business entity
View post

Who asked you that? changing the "Legal entity" in a seller account is not allowed and not supported by the system. That's why your account got deactivated.

00
Reply
user profile
Levi_Dylan_Amazon

Hello @Seller_zOANTNVufAqQS,

Thank you for posting concerns with your account here on the forums.

user profile
Seller_zOANTNVufAqQS
i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.
View post

I see that while attempting to verify your UK store, you encountered an error, and you no longer have a path to update the information. I understand that the lack of options to address this can be frustrating for you, so I am here to offer support.

As it seems that you are stuck in loop with no way to update the required info, I have gone ahead and passed your information over to the appropriate team. A review will be conducted, and they will advise what your available next steps will be.

During this time, I suggest monitoring your notifications in case further information is requested of you. I will keep an eye on the review for you and respond here to let you know if I see any updates.

I hope this is helpful for you. If you have any additional questions, please don't hesitate to let me know. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

10
user profile
Levi_Dylan_Amazon

Hello @Seller_zOANTNVufAqQS,

Thank you for posting concerns with your account here on the forums.

user profile
Seller_zOANTNVufAqQS
i have been selling on amazon fine till i opted for account creation in UK store. I successfully registered my company with Company House UK. meanwhile i was asked to change my business entity which i did, i provided requisite information and documents like my telephone utility bill. i waited for 3 days after which got an email informing me about UK seller account deactivation. Now when i open business information in account settings i find "Verification Failed We have failed to verify the information that you have provided. Amazon. After i click review submission it takes me no where.
View post

I see that while attempting to verify your UK store, you encountered an error, and you no longer have a path to update the information. I understand that the lack of options to address this can be frustrating for you, so I am here to offer support.

As it seems that you are stuck in loop with no way to update the required info, I have gone ahead and passed your information over to the appropriate team. A review will be conducted, and they will advise what your available next steps will be.

During this time, I suggest monitoring your notifications in case further information is requested of you. I will keep an eye on the review for you and respond here to let you know if I see any updates.

I hope this is helpful for you. If you have any additional questions, please don't hesitate to let me know. The forums community and I are here to support you.

Wishing you the best,

LeviDylan

10
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