USPS Issues - customers are saying packages are not delivered

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Seller_jCCgKvlW3AVX2

USPS Issues - customers are saying packages are not delivered

I have had a lot of orders recently where customers are messaging us asking where their package is.

Almost all of the tracking details from USPS say "Delivered, Left With Individual" or " Delivered, In/At Mailbox"

What am I supposed to do? How do i stop the incoming A-Z Claims or inquiries from customers asking where their package in?

@Glenn_Amazon@Bryce_Amazon@Jameson_Amazon@KJ_Amazon@Kelly_Amazon

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Tags:Fulfillment, Seller fulfilled, Shipping, USPS
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TaylorR_Amazon

Hi @Seller_jCCgKvlW3AVX2, did you use Buy Shipping?

00
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Seller_WPSIO1iNbgAbQ

I have the same problem on Ebay lately. Evidently someone is selling courses on how to make a claim even when thn tracking says "delivered."

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