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Please help - I am a new seller
I have been trying for days now and it keeps giving me this error:
You are receiving this error as you may be adding Offer-Listing(s) or editing a SKU not present in your catalog or one that’s been deleted. If this was a deleted SKU, wait 24 hours before resubmitting it. If you tried to add this SKU to the Amazon catalog before, check your data and correct any errors before resubmitting. If product is being added to a marketplace from another one, it may require few hours for localization before it is valid, please check your seller account for progress or any issues.
I have no existing product. I am trying to list a new product but it doesnt let me and every time I fix it, it gives me the same old error message like a broken record player.
The Amazon Chat support is of no help either.
Beyond frustrated.
3 replies
Seller_CW0P5hgbsiqWX
OP: "I have no existing product. I am trying to list a new product but it doesn't let me "
Correct.
First, the assessment of your actions is done by a BOT, not a real human. Thus, you will always receive the same answer.
Second, the response it telling you that your new listing is too close to listing(s) already on the site.
Third, does your listing have a GS! UPC assigned to the product and issued in your company name.
Forth, Selling on Amazon is not what it was 25 years ago. Back then sellers could make up any listing they wanted with no problems, fake UPC's, and spam throughout the listing, Now, today with over 600 million products sold on the site, Amazon is not really interested in one more. Amazon wants you to just list under a product already on the site.
Fifth, Amazon always promotes a positive public image with its advertising and hype about selling on the site. However, once a seller tries selling on the site, they run into all kinds of different roadblocks such as yours, preventing the sale of a product.
Sixth, If you are a new seller on the site, own a B&M retail store, understand sourcing of merchandise, know how the retail sales business work, already have COC's for your products, and know how to operate a successful retail business, you will nave no problems selling on the site.
CR_Amazon
@Seller_6HINjtKWIO7vv
Hi there, my name is CR. I wanted to hop in to see if you were able to get some further clarification on this. I see you have started with chat support but also wanted to drop this link which connects you directly to Seller Support to open a case with them. There you can upload screen shots and fully explain what you are facing. Good link to bookmark as well.
I'll hang tight here for your reply.
CR_Amazon
Seller_kdd39RMWIT1JT
i have this error for 2 months keeps getting the run around
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