Product title & listing description approval time
It has been a nightmare to get our product descriptions and title edits updated. I have lost so many hours getting this account dialed in, responding to unexpected notifications from Amazon to re-validate account info that was previously approved and now waiting 4+ days for updated product descriptions to populate. Customer service is unable to assist with expediting the review time, every time I contact them about the title/description updates it seems to restart the 48 hr waiting period. Highly frustrating, especially on a peak shopping weekend to have a product description showing as "proposed_value".
Product title & listing description approval time
It has been a nightmare to get our product descriptions and title edits updated. I have lost so many hours getting this account dialed in, responding to unexpected notifications from Amazon to re-validate account info that was previously approved and now waiting 4+ days for updated product descriptions to populate. Customer service is unable to assist with expediting the review time, every time I contact them about the title/description updates it seems to restart the 48 hr waiting period. Highly frustrating, especially on a peak shopping weekend to have a product description showing as "proposed_value".
3 replies
Seller_CW0P5hgbsiqWX
What you are trying to do is being done at the wrong time of the year. during the last two months of the year Amazon slows way down on approvals of new sellers, new products, and new brands. This has nothing to do with the applicant per say, it is just to protect the buyers from new applicant problems and scams that may or may not take place. After the first of the new year, things go back to normal (if there is one) which gives the new applicants 10 months to get things ironed out.
Manny_Amazon
Hello @Seller_46uqbTjbka6Kv,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny