My account was deactivated
My account was deactivated due to violation of account policy happening on my EU account. I checked all the EU account, only the DE account was deactivated because of lack of VAT. I am really really depressed. The DE account was deactivated almost 2 years ago. Just caming back from maternity leave, i wonder why all this happen to me. Last week, i spent a lot of time on brand establishment, visioning a big move on holidays, turns out useless now. This is a really small store. I know it matters nothing when it disappear. But it means a lot to me. It takes amazon almost 2 years to sentence my account to death, isn't it? All the bad things come together, right?
0 replies
Atlas_Amazon
Hello @Seller_3Q5hHItlrALoP
Thank you for the information provided regarding the impact to your account. I understand it was the German marketplace that has see the disruption which has further impacted your United States market. We understand the frustration given the impact to the entire account given the issue is only impacting one market. Our team will require that action be taken on the impacted market to ensure compliance with the multiple accounts policy.
You mention the issue being due to VAT compliance, do you have this information to provide? We would recommend uploading this information to the account as this will be the required steps for a resolution. Have you attempted to take any action as of now? We encourage you to do so and share any received updates to this thread so we can continue to provide guidance.
Best,
Atlas
