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FCC ID PROBLEM
Hello,
My product ASIN number B0CNVY4DZB was suspended because the FCC ID was missing, but unfortunately there is no field in my Compliance section to write the FCC ID, so I cannot write my FCC ID number.
I reported this problem to the authorities, but they gave the same answer every time, I guess they do not listen to me. I am also sending the screenshot, there is no FCC ID section, I cannot open my list without writing it, please help.
5 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_aeeehTfULca4j,
The help page FCC Radio Frequency Emission Compliance outlines the steps under the "Edit product details one at a time" section. Here's what you could try:
First, make sure you're in Advanced View - this is key and easy to miss. From Inventory > Manage all Inventory, find your listing and click Edit. Then look for the Advanced View option before going to the Compliance tab. The FCC Radio Frequency Emission Compliance attribute should appear there.
Hope this helps!
April_Amazon
Hello @Seller_aeeehTfULca4j,
I appreciate you sharing the ASIN as this allows our team to review the details associated with the listing. We understand that creating compliant ASINs can sometimes be challenging, particularly when it comes to meeting all content requirements. We're grateful to @Seller_i6S8knzW6zU6Z for their contribution to the Community by offering guidance on entering the FCC ID information. Their support exemplifies the collaborative spirit of our Community.
The team has confirmed the ASIN is Active in your inventory. Could you verify if your ASIN related issue is now resolved and that you're able to successfully list and sell your product?
If you need any further clarification or have additional questions, please don't hesitate to ask. We're here to ensure you have all the support you need.
Wishing you the best,
April
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