False Advertising!! Slow warm-up time
Dear Amazon Team,
I hope you can assist me in removing the following comment as it is a false and malicious statement. I have refunded the customer and explained that the issue was caused by improper use. Despite this, the customer has posted malicious comments.
Title: False Advertising!! Slow warm-up time
Content: I bought this sauna due to the fast warm-up time advertised. The seller indicated this sauna would warm to full operating temperature in just 20 mins. This unit takes over an hour to get to that temperature. That's 3x's the advertised warm-up time!! Sauna was delivered damaged and took over a month to receive, well beyond what it showed for delivery time when purchased. Look somewhere else
Thank you.
Order ID：112-9303021-0611429
Seller_4zBzdtgCyS9EI
The buyer expressed what he felt about this product. it wont be removed because you don't like it. It wont be removed period.
SEAmod
Hello @Seller_QJy5KGfo0BrRw
The information provided by @Seller_4zBzdtgCyS9EIis true. Amazon allows latitude for those persons who leave a product review. They do not have to have purchased the item on Amazon in order to leave a review.
Be careful. Again, Amazon does not tolerate sellers who purchase positive reviews for their products. You could lose your selling account if you are violating the policy around product reviews.
I suggest you read the help page I linked above. Pay particular attention to the Violations to Customer Reviews policies listed there.
Susan
